$30 refund

[Public5574]

I purchased a refurbished phone and followed all the guidelines and criteria that was required for an offer to purchase a refurbished phone and receive $30 in credits. However I have never received anything yet and it's been a few months. Who do I talk to you about getting this $30 credit ?

[hycm53 · Accepted solution]

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@Public5574 wrote:

I purchased a refurbished phone and followed all the guidelines and criteria that was required for an offer to purchase a refurbished phone and receive $30 in credits. However I have never received anything yet and it's been a few months. Who do I talk to you about getting this $30 credit ?

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Is this $30 credit will apply to your plan in 6 month? 

Login your account by using laptop or computer and using private mode , check your payment history to see $5 credit in your payment.

You can chat with Simon for help, if Simon can’t help, he would let you submit a ticket.
https://www.publicmobile.ca/en/on/get-help

[dust2dust]

When did you place the order? Did you use the same email address as your account (not necessarily community)?

It was $5 for 6 months. Are you sure you aren't seeing the $5 credit?