@ShelburneGuy wrote:
Be 100% aware you will loose any exisiting credit balances and addons with Public Mobile, Along with the $2 Auto Pay reward. You will also be charged a $30 connection fee instore which they conviently don't mention. In Store Reps are absoultly clueless about this promotion and will say anything to get you to sign on.
All in all I actually lost $30 by doing this.
Futhermore this is not exactly a great deal, especially when you can receive gift cards and referal credits by going through Walmart, Best Buy, Mobile Boutique,or Tbooth and becoming a new customer instead albiet it will cost you a little more per month. Not all impressed by either side and tempted to tell both Public and Koodo to shove their service where the sun doesn't shine.
These migration offers are not for everyone. There are benefits with going to Koodo and there are benefits of staying. You have to examine your own personal situation and decide who offers the better set of benefits. In my own case, I did migrate some of my accounts but now all when offered the migration package in February. This speaks loudly to the fact that there is no one size fit all solution.
As for the cost of doing online vs in store migration, I don't know what to say other than tribal knowledge is always key. It has been announced long ago that stores would be charging $30 for activation services. Around here, there is forever debate about why this online service model does not have a call center or physical stores. I think are seeing why. Koodo has decided to properly assign the cost of running stores to those who want to use them. As a person trying my level best to embrace the benefits of the 21st century shopping model, I don't blame them. Why should I help subsidize your desire to use a store?
Gifts and inducements from third party retailers are an entirely different matter. Those are given out to qualifying new activations. When I migrated back in February, I did have the option of going to Walmart and WoW to activate and obtain gift cards in exchange for signing up a new line and putting an iPhone 6 on tab. I don't want a 4 year old phone even if retailers paid me to take it. That is my view but others were had a totally different opinion. Again, no one size fit all solution. Regardless, I don't see how this in any way makes the migration offer good or bad.
Overall, my judgment of the situation is that you did not complete the necessary research before taking action. It is well known that prepaid service does not provide refunds and that is what the bill credit helps to offset. After the fact with the benefit of hindsight you are now lamenting what you see as a bad decision and blaming what you characterize as the bad offer for making you take the bad decision. I didn't get it all right in my migration either, maybe next time.
