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2BG promotion

Haleigh
Great Neighbour / Super Voisin

Hello! I signed up for the 2GB promotion bonus and I got the email saying I’m eligible for it but when I typed in the code on my account it says I am eligible for the promotion. Could someone let me know why? 

11 REPLIES 11

Anonymous
Not applicable

@Haleigh 

For existing customer not eligible for that promo...

 

@Quigley 

Lol at Terms and conditions, is showing Offer available to new customers who activate online.

@Triguy @Anonymous 

The OP knows that already. It's only for new activations.    lol

Haleigh
Great Neighbour / Super Voisin

I have been with PM for a while but got an email saying I was eligible for the 2gb promotion but it wouldn’t let me use it on my account so I was wondering why. But am now seeing it’s for new members and activations so thank you everyone who helped! 

Anonymous
Not applicable

@Haleigh 

if you Activate online you will getting within 3 day you will see in your account,

after 3 day not getting you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to they can solve your issue, they are nice Service Team they will help you 100%. and them will check it and Add for you.

 

Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,

Spoiler
  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started. Type,, Ticket ,, Click ,, Contact Us ,, Select your issue ,,
    Click here to submit a ticket↗↗.

 

  • or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
  • please include in your message,
  • phone number,
  • account number, 
  • account 4 digit pin,
  • Email address,

 

  • Customer Support Agent by CS_Agent, will Response to your inbox by private message 
  • During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
    • Monday to Sunday: 6 AM to 10 PM EST

    Check your private message inbox (click on the envelope top right of your screen)

         Good Luck....

 

for new customers who activate online.only, To get  2GB of monthly bonus data for Free* when you activations on $35, $40, $50, $70 rate plans, for that Promo code for 2GB ,  2GBBONUS , that monthly bonus for 2GB no expires but you have to keep your plan and if you changed your plan you will lost the promo 2GB,just to you know.

Triguy
Mayor / Maire

Are you changing plans and trying to use the code ?  The promotion is only for new accounts.

Haleigh
Great Neighbour / Super Voisin

Okay thank you!

Quigley
Mayor / Maire

@Haleigh 

It's only for new activations. And new customers.

Anonymous
Not applicable

@Haleigh 

Terms and conditions

* Activate on any plan $35 or more and get a free 2GB recurring data bonus for a limited time. For a limited time only. Offer available to new customers who activate online. 2GB recurring data bonus will be applied to activations on $35, $40, $50 and $70 rate plans with the use of the promo code. Offer excludes $15 and $25 rate plans. Bonus data will expire if the account becomes inactive or the rate plan is changed. Please note it may take up to 2 business days for bonus data to be applied. This promotion is not stackable with other in-market offers. This offer is subject to change without notice.

Haleigh
Great Neighbour / Super Voisin

Yes my plan is 40$

hairbag1
Mayor / Maire

@Haleigh.....

Offer Details:

  • Activate on any plan $35 or more using the promo code by November 4 and get a free 2GB recurring data bonus 
  • Offer available to new customers who activate online.
  • 2GB recurring data bonus will be applied to activations on $35, $40, $50 and $70 rate plans with the use of the promo code. Offer excludes $15 and $25 rate plans. Bonus data will expire if the account becomes inactive or the rate plan is changed. 
  • Please note it may take up to 2 business days for bonus data to be applied. 
  • This promotion is not stackable with other in-market offers.

 

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