25$ unlimited talk and text not working

[qcriderfan87]

So after being frustrated with unresolved problems with the $10 talk and text plan. I gave up and went with the $25 unlimited talk and text early renewal, even before my text and minutes was used up.

Same as before, I am having problems. I can call out fine, but I tried to send a text message and It says 'failed'. 

I'm so done with this lousy service, at this point I will not recommend public mobile. 

[austinhuang]

Could it be issues due to your SMSC / Messaging Center settings?

[Anonymous]

 @qcriderfan87:
Wow. You've had quite a history of frustration and your patience has been outstanding.

I would certainly wonder about the phone though.

Have you ever tried the SIM in another phone?

[bigmouth2015]

It happened to my friend too.  It ended up that his phone was not fully compatible with PM; he can make calls, but can't text, even though he's on the $25 plan

[mimmo]

did you try teh lost stolen trick, to try and kickstart the plan?  have you rebooted your phone?  ae you sure its not a hardware issue?  did you try sim in a different phone?

[killer23d]

Did you reach out to the admin for help?

Were you ported-in from another carrier?

Usually I would advise to call Telus porting team if you are porting in to ensure the originating carrier fully released your number.