$25 Promotion not applied

[FracturedRNA]

Hello my name is Albert and my father gave a referral code to me to use so we can both benefit from the $25 promotion that was ongoing up to Sept 30 but my father and I don't see the $ 25 ( $5 off every month up to 5 months) on our upcoming bills. We only received the refer a friend $10 off gift. Is there anyway I could get in touch with an agent to help solve this problem? Thank you!

[dust2dust]

Had you already gone about contacting them or did they contact you on their own?

Be sure their username is CS_Agent. That's an underscore. Not moderator or other variations. Click on the username and look for it to say Customer Support Agent underneath their username. Don't give private information to anybody else.

[hairbag1]

Welcome to Public Mobile...we're here if you need support.

[FracturedRNA]

Disregard I just received a reply from an agent all good thank you!