@computergeek541wrote:
There is never any guarantee of pricing on prepaid phone plans other than for the period of time that you've already paid for. Public Mobile can charge whatever they want.
Customers are free to voice their opinions about this price increase to Public Mobile, but I wouldn't expect them to do anything about it. Public Mobile has already decided that the price is going up and surely knew that there would initially be customer uproar and service cancellations, but went ahead and this this anyway.
I know customers would like Public Mobile to reverse the decision about these price increases, but I wouldn't hold my breath. The options that customers have will always be to accept the price changes, switch to a different plan, or to switch to a different provider.
In my opinion, this situation is a little different. Usually, from what i've noticed throughout my life, a company won't blatantly say the complete opposite of what's in the fine print, as their promotion.
For example:
Rogers will say "sign up for our $40/4gb plan!" they will provide all of the details about the plan, and in the fine print, they'll add something like "prices subject to change". What they won't do, is something like this:
"sign up for our $40/4gb plan! This price will never ever change, you'll keep this plan for life, no surprises", and then in the fine print, say the exact opposite. This is just bad business practice, and very misleading to customers.
