$2 credit for autopay

[Frykast]

I am set up for autopay, but have not been receiving the $2 monthly credit for doing so.  My question is why not? 

[JL9]

What plan do you have? If it is say $25, you would get 1.25 points which is the equivalent of $1.25

[ShawnC13]

Autopay depends on when you activated with Public Mobile.  There is a new Points system that no longer pays a $2 credit for autopay.  Instead you get 5% back in points.  If you activated after Jan 25, 2022 you are on the new points system

[LeePublic]

You could be on the new Points program: More info here:

https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-Public-Points-Rewards/td-p/...

[JK8 · Accepted solution]

When did you activate at PM?  Starting January 25th, all new customers are on the Points system where there is no $2 credit at renewal for autopay.