2 WEEKS for Refund

[cj1221]

I waited on 2 weeks for porting, but there is nothing happend, then I applied for inactivating my account. But another 2 weeks passed, 

[Luddite]

Send a private message to any moderator or perhaps just ask your credit card company to reverse the charge based on the email you received. Allow couple more weeks for a response; they have a large backlog of customers without service.

If unfamiliar with private messaging, check here: Private Messages - viewing and creating.

[cj1221]

there is still nothing happened, my account was inactivated instantly, but they said they need to deal with the refund request before. if the service is good, why there is a large number of refund requests. I cannot stand the awful service @Shazia_K @Mary_M @Jeremy_M