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2 Step Verification

CKAL
Great Neighbour / Super Voisin

I lost my sim and how can I do my 2 step verfication now

2 REPLIES 2

softech
Oracle
Oracle

@CKAL 

 you can ask the code to send to email instead
On the screen it is expecting you to enter the code, click Didn't get the code? or  Resend code and then choose Send email

E_ResendCode_Watermarked.jpg

If that does not work, please open ticket by private message CS Agent at: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

When logging in, using the didn't get code/resend code button reveals an option to send the code to e-mail.

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