Until December 6 - Get a $25 Credit for You and Your Friend by Referring them to Public Mobile

[ShawnC13]

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@zmh1175 wrote:

This is fake AD. At least I didnt get my reward after refered a friend.

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Did your friend activate at home yesterday?  The reward can take upto 72 hours to be placed in your account.

Taking advantage of this promo is easy. Just follow these steps:

As a Public Mobile customer you need to:

1. Be a good pal and refer a friend to Public Mobile.
2. Tell your friend that they need to successfully activate online on a 30 or 90-day plan during the promotional period and include you as their referrer in order to be eligible for the promotion.
3. The one-time $25 credit will be applied to your Self-Serve account within 72 hours of your friend’s online activation. In addition, you will continue to be eligible for the $1 referral credit off your monthly bill for as long as your friend stays with Public Mobile.

[Someone_here]

I haven't read everything that was said here, but I'm glad to see this promo again, thanks!

[pramod]

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@smp99 wrote:

Just to highlight - ONLINE only - do not activate in store

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**bleep**! I did not read the fine print and activated in the store. Lost $ 25 for both myself and the person who referred me.

[Dunkman]

@pramod

That is unfortunate.  

You should still get the regular $10 friend referral and your friend will get the ongoing $1 monthly credit.  Of course, not as good as the $25 for both parties.  

[mimmo]

@pramod  hopefully you are saving $$ even though you did not get $25.

[Jarvar]

Sorry to hear about that @pramod

Same thing happened to me. However, I managed to get the $10 credit and second month free when I signed up.

They ran another promotion right after I signed up and I missed out on that.

In the end, I still think that Public Mobile fits my needs even after the initial signup bonuses ran out though.

There's always another great promotion just over the next hill.

[Khenny]

@smp99 wrote:

Just to highlight - ONLINE only - do not activate in store

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O really? What difference does that make?

[Khenny]

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@will13am wrote:

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@ShawnC13 wrote:

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@will13am wrote:

Instead of spewing negativity, I hope this brings in more customers and opportunities for me to cash in on the referrals.  The best way forward for improving customer service is through growth not shrinkage.  

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With the current state of the system, wait times for service you think these are acceptable and will refer friends and family to the service?  Your posts points it all out you are about the reward for yourself and not stability of the service for your referrals

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Let me try to understand your contrarian view.  What you are suggesting is that instead of promoting more friends and family to use the service, I should contact my existing referrals and warn them that service is about to deteriorate a notch because yet another promotion is being offered.  Essentially, I should be telling them to consider getting a different service.  Well, no I won;'t be doing that.  If my contacts are considering a new provider, I will not tell them to avoid this service because of current long moderator team interaction times.  We don't use the service so that we can maximize interaction with customer service.  For the most part, most don't even know of this current condition.  I have said it many times and I will say it again and again, the best way to have improved service is to see growth not shrinkage.  This is a business that relies on growth.  No business shrinks to greatness. 

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The way I see this is that PM should be commended for being able to offer the lowest industry services for qualitative network in coverage and data; and part of the reasons why is the model they've adopted to prune overheads by keeping customer service functions to blogs and appointed Mod. And as customer base grows, this Mod reps should eventually as well increase in order to maintain service reputation. That being said, we have to keep faith and loyalty at this time hoping the complaints will produce constructive results at PM

[z10user4]

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@Khenny wrote:

@smp99 wrote:

Just to highlight - ONLINE only - do not activate in store

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O really? What difference does that make?

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Um...everything. The whole promo is online activation..not in-store.