10-25-2016 09:04 AM - edited 11-20-2016 02:49 PM
Note: The promo plan has been removed from our website; however is still available in the activation portal and in Self-Serve.
We will be honouring the promo plan for all customers who ordered their SIM card between October 25th-November 16th, but did not receive it before November 20th.
Why the November 16th cut-off date you might ask? SIM card orders take 1-2 business days to arrive at your home, and Canada Post does not deliver on the weekends. Knowing that there is a lead time for SIM cards to arrive, we have temporarily stopped SIM card ordering until after the promotion is complete. This is because anyone who would have ordered a SIM card after November 16th would not have received their SIM card in enough time to sign up for the promo plan. We didn’t want anyone to get your hopes up and then be disappointed.
If you get a SIM card at one of our pick-up locations this Friday and Saturday, you will need to sign-up for our promo plan on or before November 20th. The promo plan will not be honoured for these customers after November 20th.
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Hey Community,
Yes, you read the subject line correctly! From October 25th to November 20th, we will be offering an amazing promotion where you can get 12GB of data, unlimited province-wide talk and unlimited global text on a 90 day plan for only $120. This equates to 4GB each month for the low, low price of $40 every 30 days. If there was ever a time to get friends and family to join Public Mobile, now would be it!
Check out the full details below to see how you and your friends and family can sign up for this awesome plan!
Things you need to know
Getting the plan
Pick & Pay Customers
If you are an existing Pick & Pay customer and are interested in taking advantage of the promo plan, you have two options:
This means that everyone has the option to take advantage of this great deal, regardless of when your existing rate plan ends.
Legacy Customers
If you are a legacy customer who is interested in having this promo plan, you will need to call into the call centre and upgrade to the Pick & Pay plan. Please note that, once you switch to a Pick & Pay plan, you will be unable to switch back to your old plan and will lose access to the call centre.
New Customers: You want to join because the grass is really greener over here
As a new customer, you can add the promo plan when you are prompted in the activation process. You will need to have your SIM card in hand in order to activate, so please be sure to order it first!
-Public Mobile Community team
12-13-2016 08:33 PM
12-13-2016 05:07 PM
Thanks WearySky for the quick reply! I really hope PM will bring the deal back. My contact with Rogers just expired. Well, guess will have go for the $40, 2G 120days plan.
12-13-2016 05:03 PM
@hoikwo wrote:Any chance PM will bring back the same promote for the Christmas and Boxing date?
They're still struggling to clean up the backlog of service requests from the last promo, that ended over 3 weeks ago now. I HIGHLY doubt there will be any new promotions happening any time soon.
12-13-2016 05:02 PM
Any chance PM will bring back the same promote for the Christmas and Boxing date?
12-03-2016 01:31 AM
12-02-2016 07:31 PM
12-02-2016 05:39 PM
@reggieb you should have chosen the same plan (wouldve came out to 186) and then contacted a mod to change it to the promo on their side
11-30-2016 05:01 PM
Got my new Nextbit Robin (broke my other phone right after activating account). now I can use this great plan!
11-30-2016 04:18 PM
I activated on Nov 20 but the promo wasn't available. Will PM honour the promo and how do I get it applied to my account? Thanks.
11-28-2016 07:02 PM
hi
my reply was for mikec and he did not have received the 3er sim
11-27-2016 07:15 PM - edited 11-27-2016 07:16 PM
You'll get the promo when you get the sims. There's people dying to get this promo and at the same time people want refunds to sims that quality for the promo.
11-27-2016 07:08 PM
I'm finding that the email link isn't working right now. It's saying to enter a matching email, even though it matches the one on my account.
I also ordered a SIM on the 7th and it's still not here.
11-26-2016 02:14 PM
I found emailing them worked really well when I didn't receieve my sim cards. They fedexed me some new ones asap!
11-26-2016 08:51 AM
11-26-2016 08:17 AM
who are the mods I can PM?
Thanks
11-25-2016 09:13 PM - edited 11-25-2016 09:15 PM
11-25-2016 09:11 PM
hi , i order 3 sims on 3 different dates everytime i got an email stating that my order was shipped, did you got an email?
11-25-2016 08:36 PM
11-25-2016 07:52 PM
hi , a mod post a tread stating that if you have order a sim card by nov 16 and for any reason you did not got it on time , that they will honor and give you the promo
11-25-2016 07:48 PM
you must have an email about your sim being send to you, just pm a mod stated your facts and i'm sure that they will help you
good luck
11-25-2016 07:45 PM
hi, i don't think it will be a problem "as long as you have order your sim card before nov 16 , they will honor that plan," just send a pm to a mod put all the info and that pic in it
good luck
11-25-2016 07:38 PM
porting is not a problem, i ported 3 numbers without a problem just fill the account # phone # imei # and , check first the square that you are authorized to port that number and everithing will go smoothre check that all info is ok before sending
11-25-2016 06:05 PM
11-25-2016 05:34 PM - edited 11-25-2016 05:39 PM
@pmed I don't know. I have the same situation. I sent a PM to @Jeremy_M and hadn't gotten a response yet. We're not high on the priority list though so he might not have even gotten to these secondary issues yet.
The general announcemnet covers everyone who ordered between the promo dates and has an order number. Those of us who don't have an order number (got on location on Friday/Saturday or from another user) may be out of luck.
11-25-2016 05:06 PM
11-25-2016 05:02 PM
11-25-2016 04:45 PM
@aip0401 only if you have an order number during the promo period. If you had a sim on the last day of the promo but were unable to sign up technical problem, I think you're out of luck. Servers were acting up around 11pm that night so some people missed it.
11-25-2016 04:41 PM - edited 11-25-2016 04:42 PM
It's been posted before by the mods that you should still be able to get the promo plan if you ordered your SIM before the Nov 16 deadline.
See the first post: http://productioncommunity.publicmobile.ca/t5/Announcements/UPDATE-Last-day-to-get-our-limited-time-...
11-25-2016 04:37 PM
11-24-2016 11:28 PM