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Shazia_K
Retraité / Retired

System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

This means that from October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM (ET) you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

maintenance.jpg

Please excuse us for any inconvenience this may cause. 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
daredogg
Mayor / Maire

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

Good to know. Hopefully PM posts this on the main website as well for the PM customers that aren't registered with Community. Robot wink

Ionut
Model Citizen / Citoyen Modèle

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

Any idea what is about this maintenance ? Servers updates ? Do they manage to find out the jquery and java error into the self serve account which produce the glitch with plan change ?

 

Sincerely Ionut A

Ambrosecheng06
Great Neighbour / Super Voisin

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

Hi, 

 

I have the auto payment and it is due today.  It seems the system was down and unable to go thru the payment.  Now my phone has been suspended, what can I do?

 

Ambrose

 

daredogg
Mayor / Maire

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

Hey @Ambrosecheng06, this section is probably not the best place to post your question, as it may get lost here in the Announcements. I'll tag one of the moderators @Shazia_K to make sure your message doesn't go unnoticed. In the future, posting in Discussions will get better visibility.

Shazia_K
Retraité / Retired

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

Hello @Ambrosecheng06

 

I'm sorry about this,

 

The maintenance has not yet happened, the issue is probably related to something else. 

 

I will take a look into this for you, can you please send me a private message with your Public Mobile phone number?

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
samgabbay
Model Citizen / Citoyen Modèle

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

Love the PM maintenances. It just means or things are getting fixed or new improvements are coming! Sit tight peeps!

chewiemelodies
Great Neighbour / Super Voisin

Re: System Maintenance - October 22nd 9:00 PM (ET) until Sunday, October 23rd, 2016 7:30 AM

 

Oops, posted in the wrong section.  

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