Important information from Public Mobile to you.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Certified Pre-Owned Phones: F.A.Q

Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...

J_PM by Public Mobile
  • 72 replies
  • 41 Bravos

Welcome to our New Community!

Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...

Jade_S_3-1641313324003.png Jade_S_2-1641313294512.png Jade_S_1-1641313271194.png
J_PM by Public Mobile
  • 214 replies
  • 58 Bravos

Let's do coffee! A cup of joe with your Public Community Team...

Hey Toronto Community-goers ! Do you have feedback or ideas you would like to share with us? If so, you can post it here, in our Public Lab, or better yet meet us for coffee – our treat for the first 10 Community members: Dates: Tuesday, April 14th 5...

Mansi_G by Retraité / Retired
  • 30 replies
  • 2 Bravos

Top Contributors – March 2015

Big thanks to all of our Community-goers! March was a month of building momentum on our Community, and it was your help that we saw a vibrant mix of conversations. Congrats to all! Special thanks to the members below for adding a number of diverse re...

pic1.png pic2.png pic3.png Pic4.png
Mansi_G by Retraité / Retired
  • 3 replies
  • 1 Bravos

Intermittent issues with credit card payments

Hi fellow Community-goers! As a result of your feedback, we’ve identified an intermittent issue with regard to duplicate or incorrect charges being applied to credit card payments. If you have experienced this issue, please message us here on the com...

Mat_F by Retraité / Retired
  • 1 replies
  • 0 Bravos

We are going to Toronto ComiCon 2015! (Giveaway now closed)

Toronto ComiCon 2015 is coming to the Metro Toronto Convention Centre March 20 – 22 and as an Official Sponsor, we’ll be there getting our geek on. Will you? Come check out our booth (#201) and see all the exciting things we have going on. If you don...

FACEBOOK post.png
Val_T by Retraité / Retired
  • 48 replies
  • 0 Bravos

Top Contributors - February 2015

Our new Community is off to a great start! Thank you to everyone who joined this past month as we made the move to our new home. You started some great conversations and encouraged others by posting questions and sharing feedback and thoughts. Specia...

banner.png benwarez.png david.png makkahn.png
Val_T by Retraité / Retired
  • 11 replies
  • 2 Bravos

iPhone Update and APN settings

The steps outlined below, to change the APN settings remain the same. Once the APN settings have been completed customers will notice a slight delay accessing services whenever they perform a power cycle, SIM swap, toggle between airplane mode, or wh...

Val_T by Retraité / Retired
  • 289 replies
  • 19 Bravos

New to the Community?

First, we’d like to extend a warm welcome… Welcome! To make sure you get the most out of our Community including getting help, giving help and sharing ideas, you’ll need to create a Community account. It’s important that you use the same email addres...

Val_T by Retraité / Retired
  • 5 replies
  • 3 Bravos

Resolved! RE: Payment Voucher Retailers

As promised, we’re working hard to make sure the list of retailers who sell our Payment Vouchers is as accurate as possible. Because it takes time to make sure all of our retailers are up and running, we have created a two layered map to help you fin...

Lachlan_M by Retraité / Retired
  • 67 replies
  • 3 Bravos