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9-8-8 service is coming to Canada

Hello Community,    On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...

J_PM by Public Mobile
  • 2607 Views
  • 18 replies
  • 29 Bravos

eSIM Compatibility with Public Mobile

Hi Community,  We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey!  Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...

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J_PM by Public Mobile
  • 19914 Views
  • 110 replies
  • 28 Bravos

#MyNetworkInFocus Contest Winners!

Hey Community, Thank you again to everyone who participated in the #MyNetworkInFocus Photo Contest.  The judges were very excited with all the submissions and efforts everyone put into their photos.  Congratulations to our winners @jairolevi, @Juan_1...

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Danny_M by Great Citizen / Super Citoyen
  • 2310 Views
  • 14 replies
  • 13 Bravos

Moving out of BETA

We want to thank all of you for your thoughts and opinions on our post about moving out of BETA. It was great to read how passionate you are about Public Mobile and how this move could potentially impact us and future customers. And it’s because of y...

Jeremy_M by Retraité / Retired
  • 3802 Views
  • 19 replies
  • 12 Bravos

Resolved! #MyNetworkInFocus Contest Closed!

 Hey Community! Thank you to everyone who participated in Public Mobile's #MyNetworkInFocus Photo Contest! We had some fantastic photos submitted and wanted to thank each and every one of you for your photo contribution. The judging panel will be mee...

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Danny_M by Great Citizen / Super Citoyen
  • 3646 Views
  • 13 replies
  • 6 Bravos

System Maintenance April 27-28

This means from Wednesday at 11:00 pm (Est) to Thursday at 8:00 am (Est) you won't be able to do the following:   Access your Self-Serve account Activate a new account   Please excuse us for any inconveniences. 

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Jeremy_M by Retraité / Retired
  • 1735 Views
  • 12 replies
  • 4 Bravos

We want your feedback

Hey Community!   When we first opened our doors in February 2015, we proudly hung up the BETA shingle on our home page because we wanted to make it clear that we are in a period of test and learn.      Well, we have received a lot of great feedback a...

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Jeremy_M by Retraité / Retired
  • 3250 Views
  • 45 replies
  • 5 Bravos

System Maintenance April 16-17

This means from Saturday at 7:00 pm (Est) to Sunday at 4:30 am (Est) you won't be able to do the following:   Access your Self-Serve account Activate a new account   Please excuse us for any inconveniences. 

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Jeremy_M by Retraité / Retired
  • 1339 Views
  • 4 replies
  • 6 Bravos

#MyNetworkInFocus Photo Contest!

 Hi everyone! With spring on the horizon and cottage season around the corner, we thought what better way to celebrate and engage with you all than to have a photo submission contest.  What are we looking for?We want to know where you enjoy your phon...

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Danny_M by Great Citizen / Super Citoyen
  • 8004 Views
  • 66 replies
  • 12 Bravos

Public Mobile needs 2 participants for TOMORROW

Hey Communty, We're looking for 2 of you to participate in an online event with Public Mobile tomorrow, Thursday, April 14th, from 3pm-5pm EST. If you'd like to participate in the event, please fill out this form. We had a lot of interest in the onli...

Igor_M by Retraité / Retired
  • 2429 Views
  • 22 replies
  • 6 Bravos

Top Contributors - March 2016

  Hello everyone!   March was a pretty exciting month for the Public Mobile Community! We launched the Oracle program with @Martin, @Luddite, @7789849803 and @srlawren leading the way as our first-ever Oracles. Also, we now have more support on our ...

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Jeremy_M by Retraité / Retired
  • 2629 Views
  • 44 replies
  • 10 Bravos

System Maintenance April 9-10

This means from Saturday at 9:00 pm (Est) to Sunday at 12:00 pm (Est) you won't be able to do the following:   Access your Self-Serve account Activate a new account   Please excuse us for any inconveniences. 

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Jeremy_M by Retraité / Retired
  • 720 Views
  • 0 replies
  • 4 Bravos

UPDATE: BREAKING NEWS

UPDATE: @Jeremy_M has fooled you all.  As much as he would love to, he will not be joining the cast of Deadliest Catch.  Have a great weekend and Happy April Fool's!  @7789849803 @Martin @Shazia_K @Mary_M @NDesai

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Danny_M by Great Citizen / Super Citoyen
  • 1806 Views
  • 9 replies
  • 9 Bravos

Resolved! BETA Rewards Notification

Hey Community! For some of you who have been with Public Mobile for almost a year and earning the BETA reward for your first 12-months of active service, it will be expiring soon! We advise you to log into your Self Serve account to see how many more...

Danny_M by Great Citizen / Super Citoyen
  • 2900 Views
  • 8 replies
  • 6 Bravos

Connect with us online!

Hey Community, After the overwhelming success of the Customer Lab, our team has some additional information we would like from you. You’re invited to join members of our team and other customers for a 2-hour online event on Thursday, April 7th from 3...

Igor_M by Retraité / Retired
  • 2930 Views
  • 24 replies
  • 10 Bravos

Send text messages to landline phones

Hey Community,   Even though Public Mobile doesn’t offer text to landline service, some of you have figured out a way to use it anyway.  So we have some news specific to those smart cookies:   Effective March 22, 2016 we will no longer support textin...

Val_T by Retraité / Retired
  • 2520 Views
  • 8 replies
  • 3 Bravos

Come hang out with us!

Hey Community! We wanted to let you know that we’d love to spend some time with you. We’re looking for 8 of you to join members of our team and other customers for an evening of interactive research that will help us learn more about your motivations...

Igor_M by Retraité / Retired
  • 4403 Views
  • 55 replies
  • 7 Bravos

The Oracles are here!

 We’re really excited to launch a new program designed to make the Community an even better place – the Oracles.  So what exactly are Oracles, you may ask?  The Oracles are a small group of Community members who really know their stuff. Each Oracle h...

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Igor_M by Retraité / Retired
  • 6899 Views
  • 15 replies
  • 26 Bravos

Meet the Oracles!

The Oracles are a small group of Community members who really know their stuff. Each Oracle has proven their in-depth knowledge of Public Mobile, answered lots of questions in the Community, and helped many members resolve issues. They’re part tech w...

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Igor_M by Retraité / Retired
  • 5149 Views
  • 61 replies
  • 20 Bravos

Top Contributors - February 2016

  February was an exciting month for our Community. With your help, feedback and suggestions we are proud of the many accomplishments made in the Community and with our support teams. One of the many exciting accomplishments from last month is that ...

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Jeremy_M by Retraité / Retired
  • 2337 Views
  • 13 replies
  • 8 Bravos

Gone Ice fishing

Hey Community,   I wanted to take a brief moment to let you all know that I will be away on holiday until the 14th of March. Please be advised that the Community will be moderated and supported by these awesome people: @Shazia_K and @Kalla_A. Feel fr...

Jeremy_M by Retraité / Retired
  • 2531 Views
  • 20 replies
  • 6 Bravos

System Maintenance March 5th-6th

This means from Saturday at 9:00 pm (Est) to Sunday at 11:00 am (Est) you won't be able to do the following:   Access your Self-Serve account Activate a new account   Please excuse us for any inconveniences. 

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Jeremy_M by Retraité / Retired
  • 2175 Views
  • 14 replies
  • 2 Bravos

Top Contributors - January 2016

  2015 was a challenging, but exciting year for Public Mobile; We made numerous enhancements in our Activation and Self Serve portals and we deployed new 10 and 90 days rate plans, to name a few. Going forward, we are excited for 2016! We will conti...

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Jeremy_M by Retraité / Retired
  • 2596 Views
  • 10 replies
  • 8 Bravos

$5 Next Day SIM Card Delivery

Hey – if you’re just visiting the Community and not yet a Public Mobile customer, now’s a great time to order a SIM card.    For a limited time, you can get next day SIM card delivery for only $5! It’s just until the end of February so you better do ...

Jeremy_M by Retraité / Retired
  • 4202 Views
  • 33 replies
  • 13 Bravos

System Maintenance Feb 13th -14th

This means from Saturday at 9:00 pm (Est) to Sunday at 9:00 am (Est) you won't be able to do the following:   Access your Self-Serve account Activate a new account   Please excuse us for any inconveniences. 

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Jeremy_M by Retraité / Retired
  • 1997 Views
  • 6 replies
  • 2 Bravos

It’s our one-year anniversary!

  As we celebrate our first anniversary of SIM-only wireless, it’s the Public Mobile Community who deserves the applause.   Your unflagging loyalty, feedback, and support make each day even better than the last.   To mark the occasion, everyone who ...

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Val_T by Retraité / Retired
  • 6574 Views
  • 90 replies
  • 24 Bravos

CAPTCHA added to our Community

Hi Community,   We are in the process of adding CAPTCHA verification at a few different points of our Community. The reason we are doing this is we were seeing some ‘bot’ automated registrations and want to ensure the Community remains free from spam...

Jeremy_M by Retraité / Retired
  • 3487 Views
  • 17 replies
  • 11 Bravos

System Maintenance Jan 9th -10th

This means from Saturday at 9 pm (Est) to Sunday at 8:00 am (Est) you won't be able to do the following:   Access your Self-Serve account to make a paymentActivate a SIM cardSwap your SIMChange your phone number or port-in a number   Plea...

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Jeremy_M by Retraité / Retired
  • 1595 Views
  • 5 replies
  • 2 Bravos

Top Contributors – December 2015

Big thanks to all our Community members! Your efforts did not go unnoticed, and thank you for making our 14 Days of Giveaways a tremendous success.   We want to give a special mention to the contributors below for showing awesome support in the Comm...

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Jeremy_M by Retraité / Retired
  • 3346 Views
  • 10 replies
  • 9 Bravos
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