Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...
Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...
Just to let you know that we are updating our systems this weekend. This means from Saturday at 9 pm to Sunday at 7:00 am EST you won’t be able to do the following: Access your Self-Serve account to make a payment Activate a SIM card Swap your SIM Ch...
Hey Toronto Community-goers ! Do you have feedback or ideas you would like to share with us? If so, you can post it here, in our Public Lab, or better yet meet us for coffee – our treat for the first 10 Community members: Dates: Tuesday, April 14th 5...
Big thanks to all of our Community-goers! March was a month of building momentum on our Community, and it was your help that we saw a vibrant mix of conversations. Congrats to all! Special thanks to the members below for adding a number of diverse re...
Hi fellow Community-goers! As a result of your feedback, we’ve identified an intermittent issue with regard to duplicate or incorrect charges being applied to credit card payments. If you have experienced this issue, please message us here on the com...
Toronto ComiCon 2015 is coming to the Metro Toronto Convention Centre March 20 – 22 and as an Official Sponsor, we’ll be there getting our geek on. Will you? Come check out our booth (#201) and see all the exciting things we have going on. If you don...
Our new Community is off to a great start! Thank you to everyone who joined this past month as we made the move to our new home. You started some great conversations and encouraged others by posting questions and sharing feedback and thoughts. Specia...
We're interested in hearing about your experiences using Public Mobile's Self Serve, particularly when it comes to making payments. For instance, what have you experienced when: Registering your credit card Registering for AutoPay One-time payments t...
The steps outlined below, to change the APN settings remain the same. Once the APN settings have been completed customers will notice a slight delay accessing services whenever they perform a power cycle, SIM swap, toggle between airplane mode, or wh...
First, we’d like to extend a warm welcome… Welcome! To make sure you get the most out of our Community including getting help, giving help and sharing ideas, you’ll need to create a Community account. It’s important that you use the same email addres...
As promised, we’re working hard to make sure the list of retailers who sell our Payment Vouchers is as accurate as possible. Because it takes time to make sure all of our retailers are up and running, we have created a two layered map to help you fin...
You can now find the closest payment voucher retailers by using a short code messaging service. To receive payment voucher retailer's locations that are closer to you, all you have to do is send a text message with your postal code to 5130.
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