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System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

 

This means that between October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

PM.system.PNG

 

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

 

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Model Citizen / Citoyen Modèle

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thanks for heads up

Model Citizen / Citoyen Modèle

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Squash those bugs!  Reading through some of the old stuff in the community, there doesn't seem to be a shortage of things to target. 

Great Citizen / Super Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Do you do this monthly?  I found it pretty frequent.

Oracle

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET



@dickwong 

Over the past year, looks like it's an unevenly spread average of about once per month.

 

Announced system maintenance periods usually last 9-10 hours. Sometimes there is also unannounced maintenance, usually occurring at night and lasting less than two hours.

Model Citizen / Citoyen Modèle

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thanks for the update.

Mayor / Maire

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET


@dickwong wrote:

Do you do this monthly?  I found it pretty frequent.


Some maintenance is unannounced or site crashes.  When they tell you ahead of time, at least you can plan around it.

Good Citizen / Bon Citoyen

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thanks for letting us know 

Model Citizen / Citoyen Modèle

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Appreciate the notice. With not all Public Mobile users, being a part of the "online communtity" and some not being overly active, as much advance notice and attention drawn to the post is apprectiated.

Great Neighbour / Super Voisin

Re: System maintenance - On October 2nd 2019, 10:00 PM ET - October 3rd 2019, 7:00 AM ET

Thanks for the heads up!