System maintenance - From April 18, 2021, 00:00 (ET) to April 18, 2021, 12:00 (ET)
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04-15-2021 02:27 PM
Hi Community,
Between April 18, 2021, 00:00 (ET) to April 18, 12:00 (ET), you won't be able to do the following:
- Access your Self-Serve account
- Activate a new account
We apologize for any inconvenience this may cause.
** Please do not post private info such as phone number, account number, pin etc.. This is a public forum. **
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04-18-2021 12:23 AM
Thank you for letting us know.
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04-17-2021 03:14 AM
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04-17-2021 01:19 AM - edited 04-17-2021 01:20 AM
That’s what time I check on this Community! Opps ET time...😂😜😉
Thanks for the heads up Silvio.
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04-16-2021 09:15 PM
Thanks so much for the system maintenance announcement ..Thanks again
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04-16-2021 12:14 AM
@computergeek541 of course not
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04-16-2021 12:09 AM
@Canlan54a wrote:Hopefully the autopay issue will be fixed once and for all, during THIS scheduled maintenance downtime!
Rarely are customers advised of what was done during any specific maintenance window. There have been a few times that a specific issue does get fixed during one of these, but I would not be expecting to hear back about any of this weekend's activities.
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04-16-2021 12:05 AM
Hopefully the autopay issue will be fixed once and for all, during THIS scheduled maintenance downtime!
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04-15-2021 04:19 PM
Hopefully this won't screw up some autopay this weekend. 🤗
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04-15-2021 04:13 PM
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04-15-2021 04:05 PM
Can this be pinned to the announcement section of the community landing page so that it's visible without searching / going through the announcement board?
Please, and thank you.
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04-15-2021 03:19 PM
Thanks for warning
I would suggest to everyone on autopay who's renewal is on 18th to load balance manually before. If anything goes wrong with autopay you won't be able to login and check until noon the earliest and it may be very slow and busy then as we may have more people trying to access at the same time
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04-15-2021 03:11 PM
Thanks for the update, I'll be sure to plan around that 😂But really great communication so people dont freak out.
cheers Naepalm
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04-15-2021 02:33 PM - edited 04-15-2021 02:33 PM
Thanks for the heads up so we can plan accordingly.