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NDesai
Oracle

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

Another step back imo and that's unfortunate. We lost full LTE a long time ago, but they still won't consider changing the throttling speed. Oh well, decisions for sure comes directly from Telus it seems. 

 

Here is how Province-wide calling works. All incoming calls are free as long as you are in Canada with enough talk mins. 

 

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smp99
Deputy Mayor / Adjoint au Maire

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

If we switch to or open a ProvWide plan, can we still get the $5/500min CdaWide add-on and therefore it will feel like the CdaWide plan when we are out of Prov, or calling out of Prov. 

 

This is going to create a lot of questions again about how ProvWide plans work and what happens when I travel.

 

Personally I have been living off of the $15 plan, downgrade from $40 plan as a result of work from home. So I guess I will be switching back to a ProvWide plan when things open up. As long as the $5 CdaWide add on still works, I'm ok with the change, but I find this petty and will cause a lot of confusion.

 

kb_mv
Mayor / Maire

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

@Catherine_T It's interesting that the new $15 provincial plan differs on the new activation page from that shown on the change plan page in self serve. One shows only 250MB data for autopay, the other a 250MB plus 250MB bonus for autopay. Which is correct?

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hTideGnow
Model Citizen / Citoyen Modèle

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

@Catherine_T   thanks for the announcement...

 

But please let the management aware that we are DISAPPOINTED.   

 

I see price drop and data limit increases during last year from  many other providers via different promotions  but PM decided to go the other way, taking away the Canada wide calling.  Canada wide calling is so common these days but PM decided to take it away so they have a chance to get an extra $5 from some of us.

 

Totally disappointed with PM decision 

 

 

treefrog
Model Citizen / Citoyen Modèle

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

@kb_mv 

I was about to ask the same question as I'm having an issue with my scheduled plan change disappearing. So I would like to know what takes precedence the main Public Mobile plans page or what's in our self serve? Because when I checked on my scheduled plan change to the $15 Canada wide calling plan the plans page for public mobile still offered it but I was unable to access it within my self serve account which goes against the terms of service. And the way I read it is that the new province-wide $15 plan comes with 500mb of data if you sign up for auto-pay.

HALIMACS
Mayor / Maire

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

@Catherine_T 

 

Very disheartening, however it's clear this may be a case of 'don't shoot the messenger'. (the "messenger", being you)

 

Three words to Public Mobile (TELUS)  -   THIS IS HORRIBLE

 

There will be several questions about this 'change'.   It has (will) cause Public Mobile to lose at least 2 people I've been trying to move over to Public Mobile onto a $25 - $35 plan which was to have INCLUDED Canada-wide calling.  They will have ZERO interest in this change.

 

I especially found the following phrase to be a load of ________ (fill in the blank):  "The introduction of a Province-wide calling plan comes as a result of our commitment to give you more options on features and provide savings to help you create and customize the plan that’s right for you."  

 

Very disappointed.

kb_mv
Mayor / Maire

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans


@HALIMACS wrote:

I especially found the following phrase to be a load of ________ (fill in the blank):  "The introduction of a Province-wide calling plan comes as a result of our commitment to give you more options on features and provide savings to help you create and customize the plan that’s right for you."  

 

Very disappointed.


@HALIMACS On the other hand you are being given the one time "opportunity" to change to a plan that better meets your needs (Provincial) without being subjected to the unfortunate price increase / super time limited sale /  unfortunate price increase. See, it's all in the marketing lol.

hTideGnow
Model Citizen / Citoyen Modèle

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans


@Catherine_T 

We never take the decision of changing our plans lightly.  That's why, for a limited time, we’re offering our Canada-wide plans at a $5 discount. That means customers who value Canada-wide calling can still access these plans at the original prices before they change. 

 


@Catherine_T   Does that mean new subscriber can still have $25 including Canada Wide calling?   

 

How about existing customers?  how long we can have $25 including Canada wide Calling?

 

How long is the "Limited Time"?  until we are all clam down ?  

 

Disappointed!!!

SD08
Retired Oracle / Oracle Retraité

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans

This is presented as offering more flexibility, but basically Canada-wide calling will be getting more expensive soon. Another step backwards for PM. Since I joined, it seems that PM's offerings have gotten progressively uncompetitive with time. I find little to recommend PM to friends these days.  The accumulated rewards and a grandfathered plan are the reasons I'm staying for now.

HALIMACS
Mayor / Maire

Re: New Province-Wide Calling Plans + Limited-Time Offer on Canada-Wide Calling Plans


@computergeek541 wrote:

@JK8 wrote:

@Catherine_T 

 

If you are currently on the $15 plan will it be grandfathered or does it change automatically to the Provincial Plan?


Your plan stays the same. 


I'm with @JK8 on this line of inquiry.

 

@computergeek541 , there certainly seems to be a level of confusion EXACTLY what will happen to the 'previous' $15 plan.   Here's some questions I have that I'd welcome knowledgeable folks to respond to:

 

  1. will those on the $15 plan as of yesterday, remain on the SAME plan with all the SAME conditions of service as of yesterday,
  2. will those on the $15 plan LOSE or GAIN anything from these announced changes (by way of data allotment or minutes in/out of Province or Nation),
  3. will those who are now on the $15 plan, who may wish to UPGRADE to one of the Limited Time Offering (LTO) plans be able to do so on their "NEXT RENEWAL" even if the date of their next renewal may be beyond the LTO date (note: date is not specified)
  4. will ANY plan changes for current customers which occur beyond the LTO date be subject to the the new pricing or will grandfathered account-holders still be given access to pricing at the LTO rate  (i.e. if they don't make the change to the plan they want during the limited time - are we basically stuck in it or face a loss of Canada-wide calling in the new pricing scheme?) 
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