Maintenance scheduled – we’ll be back soon!

[Jeremy_M]

Hey there, we wanted to give everyone a heads up that Self Serve and Activation portals will not be available during the following maintenance windows:

Nov 14

Sat 12 AM – 8 AM EST

Nov 15-16

Sun 8PM – Mon 11 AM EST

Nov 18 - 19

Wed 12 AM – Thu 9 AM EST

During these times you won’t be able to do the following:

• Access your Self-Serve account to make a payment
• Activate a SIM card
• Swap your SIM
• Change your phone number or port-in a number

 

Sorry for the inconvenience!

[NDesai]

Thanks for the heads up, hopefully you guys can improve it even more. 

[Martin]

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[youbme]

Exciting times... After this round of maintenance I'll probably be porting my wife's number over to PM (her contract ends the beginning of December), so definitely looking forward to improvements. Good luck @Jeremy_M and the PM team!

[makkahn28]

If that results in Self-Serve log-ins faster, efficiently, and effectively, then that's Excellent news

[7789849803]

Yay - I'm guessing this means some of the issues (bugs) we've been facing for a few months now will be gone forever!!

w00t w00t!

[imm1304]

Thank you for the heads up.  

I am optimistic these necessary maintenance outages will continue to improve the overall stability and reliability which in turn will translate to a better experience for us, the customers.