I recently ported over and have redeemed the Lunar New Year promotion. However I do not need the long distance calling to the far east, and would rather have it for the Indian sub continent. Is there anyway I could request for an exchange?
Is this for already customers?
when I enter the promo code, I get the the message that im not allowed to this promotion... why?
I dont' think so.....you needed the diwali promotion in November. You could always ask the moderators but I would wait a couple of weeks to do that because the moderators are backed up with support requests causing long wait times and very frustrated customers who have urgent issues such as no service. Near to your first renewal contact them and ask if they would make the change.....I doubt it but if you have success please report back with it.
I am confused.
Is this offer for the new customers or old customers?
I received the SMS for this offer but when I checked the website; I think it is for a new customer. Can you explain it clearly? If it is available for the old customers, where we should act the promo code?