02-08-2019 10:39 AM
Hey Community,
From February 8 to March 4, 2019 at 11:59PM ET, customers who activate online or in-store at a participating retailers on a $30+ plan (30-day plans) or a $90+ plan (90-day plans) can get $10 off every 30 days for 6 months. This will be applied as an account credit and the offer is available to new customers only.
How to Get this Offer:
Here’s what else you should know:
To learn more about Public Mobile, click here.
-Public Mobile Community Team
03-04-2019 04:49 PM
my bf signed up yesterday in store and the fellow didn't mention the $10 off for 6 month deal. Is it automatic?
03-04-2019 04:24 PM
@jp20102010 wrote:Unfortunately I won't be able to head to a store today to activate, I gyess I have to wait for the Sim. As Im in northern ontario, I'm no where near Toronto.
So you don't have any stores like:
London Drugs, K Mobile, Wow Mobile, some Walmart, The Mobile Shop (Superstore/Loblaws related) and apparently some (not all) Koodo outlets?
This is a nation-wide provider. You don't need to be in Toronto.
03-04-2019 04:16 PM
@jp20102010 wrote:Unfortunately I won't be able to head to a store today to activate, I gyess I have to wait for the Sim. As Im in northern ontario, I'm no where near Toronto.
But you can take advantage of the $25 referral credit which expires on Mar 18.
03-04-2019 04:16 PM
@jp20102010 wrote:Unfortunately I won't be able to head to a store today to activate, I gyess I have to wait for the Sim. As Im in northern ontario, I'm no where near Toronto.
I've sent you a private message. Please check your inbox (envelope icon) in the upper-right corner.
03-04-2019 04:12 PM
Unfortunately I won't be able to head to a store today to activate, I gyess I have to wait for the Sim. As Im in northern ontario, I'm no where near Toronto.
03-04-2019 03:58 PM
As mentioned..25$ referal...then 2$ if you activate autopay...
03-04-2019 03:58 PM
The promotion ends today, March 4, 2018.
If you have a Public Mobile SIM card on you, activate it before the end of the day to get in on this deal.
If you are still waiting for your SIM card to arrive, it may be too late and going to a retail location may serve you faster.
Public Mobile SIM cards can be purchased at Walmart, London Drugs, K Mobile, Wow Mobile Boutique and The Mobile Shop. Check their link https://www.publicmobile.ca/en/bc/get-started
Good luck.
03-04-2019 03:57 PM
@jp20102010 wrote:Will this offer or a comparable offer Be available? I'm intrigued to try public mobile out and save some money.
Nobody knows when the next offer will come around, or what it will consist of, but there will be other offers for sure. It's just that this promotion happened to overlap with the $25 referral credit, making this promotion even better.
03-04-2019 03:55 PM - edited 03-04-2019 03:56 PM
You can receive a 25$ if you activate your sim online /home with someone who refers you...before the 18th March..
03-04-2019 03:53 PM
Will this offer or a comparable offer Be available? I'm intrigued to try public mobile out and save some money.
03-04-2019 03:52 PM
No sorry @jp20102010 it will be too late at midnight today... you would need your sim number to open your account... or Perhaps you can buy a SIM card today and activate it ????
03-04-2019 03:51 PM
@jp20102010 wrote:Hello,
I was made aware of this promo yesterday and ordered my sim card yesterday, will I still qualify? I'm looming forward to keeping my number and moving to public mobile!
Promo ends soon..ordering the sim wont secure the offer ..must be registered within the stated time frame..
03-04-2019 03:49 PM - edited 03-04-2019 03:51 PM
Hello,
I was made aware of this promo yesterday and have ordered my sim card. Will I still qualify for the $ 10 off for 6 months ? I'm looming forward to keeping my number and moving to public mobile!
03-04-2019 12:21 PM
03-04-2019 11:45 AM
Hi there Pizzaeh!
Thanks for reaching out! That's a great promotion you are talking about and it is TRUE!
As it is mentioned in your post, if you meet the requirements for the promo, the first credit of $10 will be applied on your account within 30 days. If you activated your $30 plan on Feb 26th, there is still time for your credit to be applied, so no worries!
If you have further questions and you would like us to have a look into your account, please contact one of the moderators in private for security reasons.
Have an awesome day!
Beatrice
Public Mobile Moderator Team
03-04-2019 11:31 AM - edited 03-04-2019 11:32 AM
@TBDay wrote:On Feb 26 I signed up for a $30/month plan that is auto renewing every 30 days. I thought I was going to get a reduction of $10 for the first 6 months.... I logged onto my account and only see the reduction of $2 for the autopay reward. Has there been a mistake?
Everything is good...
From the promotion details:
Here’s what else you should know:
03-04-2019 11:28 AM
@TBDay wrote:On Feb 26 I signed up for a $30/month plan that is auto renewing every 30 days. I thought I was going to get a reduction of $10 for the first 6 months.... I logged onto my account and only see the reduction of $2 for the autopay reward. Has there been a mistake?
You will see the 10$ for months 2 -7
03-04-2019 11:27 AM
@TBDay wrote:On Feb 26 I signed up for a $30/month plan that is auto renewing every 30 days. I thought I was going to get a reduction of $10 for the first 6 months.... I logged onto my account and only see the reduction of $2 for the autopay reward. Has there been a mistake?
Credits are not the same as rewards. $10 goes into balance in less than 30 days.
03-04-2019 11:24 AM
On Feb 26 I signed up for a $30/month plan that is auto renewing every 30 days. I thought I was going to get a reduction of $10 for the first 6 months.... I logged onto my account and only see the reduction of $2 for the autopay reward. Has there been a mistake?
03-03-2019 08:18 PM
@larsbar wrote:You should include that it is for new customers only in the details pane of the offer.
The offer applies when you activate a line. You don't necessarily have to be a new customer. Makes sense to me. *shrugs*
03-03-2019 08:17 PM
@Vk1959 wrote:I just ordered a sim and cannot set up account until it comes...how do i get my 10 off for signing by march 4 when i need a sim?
You don't actually need a sim card to activate, but you do need the number on a valid unused sim card. Unfortunately, I do not believe that Public Mobile is able to provide you the sim card number that they mailed to you. If you do managed to get service activated before you get a sim card physically in y our possession, please note that you would still be paying for the servcie while waiting for the sim card to arrive.
03-03-2019 08:12 PM
You should include that it is for new customers only in the details pane of the offer.
03-03-2019 07:38 PM
@Vk1959 wrote:I just ordered a sim and cannot set up account until it comes...how do i get my 10 off for signing by march 4 when i need a sim?
You need the SIM card#, so you'll have to wait until it arrives. You could also buy one in store tomorrow. That's the safer bet.
03-03-2019 07:37 PM
@Vk1959 wrote:I just ordered a sim and cannot set up account until it comes...how do i get my 10 off for signing by march 4 when i need a sim?
Unfortunately you can't.
London Drugs, K Mobile, Wow Mobile, some Walmart, The Mobile Shop (Superstore/Loblaws related), apparently some (not all) Koodo outlets - will sell you a SIM. Some stores can do activations otherwise you do it online. There are no Public Mobile stores yet. Some stores prefer you to activate with them too but just go in and ask for a replacement even if you're new.
03-03-2019 07:35 PM
I just ordered a sim and cannot set up account until it comes...how do i get my 10 off for signing by march 4 when i need a sim?
03-03-2019 02:50 PM
@levi33 wrote:How can I get this plain I actived my sim 1 week ago and went on the 10$ a month plain can I switch to the 30$ a month plain with the 10 dollar discount please help. Time is running out thanks
This promo is for new activations only. So if you already have an account you won't be able to switch to this plan for the promo. As you are new to PM not sure if you ported your number but you could always purchase a new sim and activate a new account and use a referral for $25 credit and that would more than offset any sim cost and get you the promo you are looking for.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-03-2019 02:43 PM - edited 03-03-2019 03:04 PM
@levi33 wrote:How can I get this plain I actived my sim 1 week ago and went on the 10$ a month plain can I switch to the 30$ a month plain with the 10 dollar discount please help. Time is running out thanks
This is for new activations, so switching plans won't give you the discount.
However, if you're not tied to that phone number, you could activate a new line with a different email address. Also requires purchase of a new sim card.
If you are thinking of activating a new $30 line, make sure you have a referral AND activate online at home - that will get you $25 referral credit; enough to offset the cost of the 1st account and sim.
You can also get additional referral credits ($25 per referral) for that new account by referring your friends/family. No limit to the number of referrals you can give out; this referral promotion ends March 18.
Good luck.
03-03-2019 02:40 PM
How can I get this plain I actived my sim 1 week ago and went on the 10$ a month plain can I switch to the 30$ a month plain with the 10 dollar discount please help. Time is running out thanks
03-03-2019 02:11 AM
@colinwang wrote:so about this add ones (400 min Intl Long Distance (Incl Canada & US) - )incloud 400mins call china
Yes, as @ghelper said get the 400 min into long distance add-on to allow you to make calls to China.
400 International Long Distance minutes
03-03-2019 01:46 AM
@cavemantoronto wrote:
@ghelper wrote:
@colinwang wrote:do u know how to take a international call 。i have tried but the answer is my account dont have long-distance service
As it's a prepaid service, you need to add it on to your plan. It's 400 international minutes for $15 or 200 US and Canada minutes for $8. The minutes do not expire and carry forward if unused for the month.
?
You don't need long distance add-on to "take" an international call. Why did you think that?
Since the caller pays for the long distance charge, therefore, you do not need international minutes to receive a call from anywhere in the world. But it will use your plan minutes as if a regular call from Canada.