02-08-2019 10:39 AM
Hey Community,
From February 8 to March 4, 2019 at 11:59PM ET, customers who activate online or in-store at a participating retailers on a $30+ plan (30-day plans) or a $90+ plan (90-day plans) can get $10 off every 30 days for 6 months. This will be applied as an account credit and the offer is available to new customers only.
How to Get this Offer:
Here’s what else you should know:
To learn more about Public Mobile, click here.
-Public Mobile Community Team
03-02-2019 01:17 AM
Public Mobile rates are awesome as it is. The $10/mo is just icing on the cake. I come from paying almost $400/mo for 4 phones (just swapped mine from Koodo) and will switch the others as they come due and their tabs are paid off. We pay too much for wireless service in Canada. I just see this as one more way we can keep our wireless costs down.
03-02-2019 01:16 AM
@Cmilton14 wrote:I’ve had this carrier for 3 months now and this was available when I signed up but was never offered to me. I would like this deal as I have always has a $30+ plan. Can someone contact me about this or is there someone I can contact? I went to public mobile because my old carrier was just too expensive. Public mobile was reasonable but still a bit high for my budget. If I could get the offer of $10 off per month for the next even 3 months, it would help greatly. I should have also been offered this when I signed up so public mobile should honour this! Please let me know and get back to me! Thank you!
-A
If you had registered when this promo was offered on a qualifying plan it would have credited your account automatically. Are you sure this was a valid offer when you signed up or was it offered after you signed up?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-02-2019 01:12 AM
@Cmilton14 the offer is only valid for new activations. So as a current customer you are not eligible.
03-02-2019 01:09 AM
I’ve had this carrier for 3 months now and this was available when I signed up but was never offered to me. I would like this deal as I have always has a $30+ plan. Can someone contact me about this or is there someone I can contact? I went to public mobile because my old carrier was just too expensive. Public mobile was reasonable but still a bit high for my budget. If I could get the offer of $10 off per month for the next even 3 months, it would help greatly. I should have also been offered this when I signed up so public mobile should honour this! Please let me know and get back to me! Thank you!
-A
03-01-2019 12:33 PM
1. You'll get the first credit ($10) within 30 days, however referral credits are immediate (from my experience)
2. You do get $2 credit every month if you activate autopay but discounts are not applied at the point of transaction but rather as credits after the fact...so yes, your net cost for each month is still indeed $31.64 for the first six months, but your credit card will still be charged $45.2 each month
If you go into 'transaction history' under 'payment' in your self-serve account, this will be clear as you'll be able to see each individual journal entry
03-01-2019 11:40 AM
@steveh9970 Same answer...you will see your first 10$ credit within 30 days ....good for your 2-7 month fee plan.
03-01-2019 11:38 AM
@almunacompany That's normal...you will see your credit within 30 days in your available funds in your self serve account. it will be for your 2-7 month fee...
03-01-2019 11:36 AM
Hi
I active it today , but I paid the full amount $30 plus tax. I didnt receive any $10 credit. Please verify.
Thanks
03-01-2019 11:35 AM
Hi
I active it today , but I paid the full amount $30 plus tax. I didnt receive any $10 credit. Please verify.
Thanks
03-01-2019 11:25 AM
Hi, There,
I ordered $40 plan with 5G data. I was charged 40*1.13 =$45.2. When can I get my first credit $10 back? In addition, I also asked the staff to register the autopay, I can get $2 back for each month. Should it be 28*1.13=31.64?
Thanks.
Regards.
03-01-2019 10:04 AM
@rich24 the 25$ bonis comes within 72 hours as long as you activated online, nor at a retail store the 10 credit is applied mid term or just before renewal
03-01-2019 09:40 AM - last edited on 03-01-2019 10:03 AM by mimmo
I had signed up with Public Mobile with a referral and I do not see the $10 off a month and the $25 dollar referral.
Is there something I am not seeing in the account?
Richard
Xxx Xxx xxx
Edit by mimmo removed personal info
02-28-2019 11:05 PM - edited 02-28-2019 11:07 PM
@colinwang wrote:about this activity .i want to know 10dollar can offset monthly rent of plan it means if i buy a 30 dollar plan than i just need to pay 20dollar one month
You pay $30 the first month, then $20 for months 2 to 7. The first $10 credit is added to your account within 30 days.
If you turn on autopay you will also get an extra $2 credit each month. This credit will continue to be applied to your account as long as autopay is turned on.
02-28-2019 11:01 PM
about this activity .i want to know 10dollar can offset monthly rent of plan it means if i buy a 30 dollar plan than i just need to pay 20dollar one month
02-28-2019 08:43 PM
I was not aware of this offer when i activated my phone but i was given the $10 credit. So you will likely get it applied to your account fairly soon also. Best of luck to you.
02-28-2019 02:43 PM
@Km3, tips for what specifically? It just works (for most people)
02-28-2019 02:38 PM
Awesome. Thanks so much.
Any tips to get PM working,?
02-28-2019 02:30 PM
The 10$ credit will appear before your next renewal..months 2-7
02-28-2019 02:27 PM
Hi, Iam still trying to figure out how to activate as so many small things New one. Is don't. Enter. Apt #.. I see. The 2off for, next month but nothing about 10 $ savings. Any help please Thank you. Should I continue to activate or wait. Kind regards
02-28-2019 02:23 PM
Hi I just signed up still trying to figure out how activate Seen another issue saying DON NOT ENTER. APRTMENT
02-27-2019 09:53 PM
Its a great Promo. $10.00 creits start on the 2nd month.
02-26-2019 06:27 PM
@Lpham1111 wrote:Hello, I have received my first bill and it does not show the $10 credit back. Can you please help? Thank you.
This promo started feb 8 th...so if you activated on it your renewal should not be here yet..also..its months 2-7 that you recieve the 10$
02-26-2019 06:26 PM
It will be easier to receive help here in a new thread @Lpham1111
https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started
02-26-2019 06:23 PM
Hello, I have received my first bill and it does not show the $10 credit back. Can you please help? Thank you.
02-26-2019 02:02 AM
@akshayh wrote:what is 25 +25?
If you would have activated online..you and your referal would have recieved 25$ each
02-26-2019 02:00 AM
what is 25 +25?
02-26-2019 01:55 AM
@akshayh the referal comes 72 hours and the 10$ for 6 months arrives mid cycle. What you missed out on is the 25 +25 referal.
02-26-2019 01:51 AM
I have activate $40 plan on 25th Feb 2019 in Burnaby, the retailer told me I will get this offer but I am not sure about it because I had also used my friend's referral and I didn't get referal reward of $10. Why did the retailer lied to me? I could have bought the connection online.
02-25-2019 05:20 PM
@jasmitnarula wrote:Whats the point in continuing if there are no benefits for existing loyal customers?
Ummmm, reasonable prices, multiple ways to earn rewards/credits, community helping each other resolve any issues encountered, special announcements, nice shade of orange (not too bright). That's all I got; may have been reaching on that last one.
02-25-2019 04:49 PM
@jasmitnarula wrote:Whats the point in continuing if there are no benefits for existing loyal customers?
Reasons for staying with PM:
1. No overage - great for teenage phone
2. Referral reward, autopay reward, loyalty reward will lower your monthly cost.
3. You may get a migration offer to Koodo $35/5GB plan. YMMV