Hey Dave,
Here's some more feedback and I hope it comes through just as loud and clear.
I checked in at my local Koodo store yesterday and was told that I would not receive any credit for the remaining 2½ months I just renewed on my 4GB for $40 plan. They told me the offer is only good until March 15th so I would be walking away from two months of prepaid service and most of all my data at PM.
They said that's what the $100 bill credit was for, but I said, that should be to offset the fact that I would loose my accumulated discounts and credits with PM, which were a big reason I joined, and encouraged so many of my friends to join. Then there is the hassle and the cost of a new SIM card, so that $100 probably comes shy of the true cost to customers.
I mean, come on... These are all Telus companies here... Not like we're asking a competitor to absorb a cost they they did not get the benefit from.
If it's too much of a hassle for PM and Koodo to figure out how to extend the credit, then the only fair thing to do would be to extend the Offer to switch to Koodo by another 2 months and give us all a chance to migrate smoothly in a cost effective way. I was told the current offer expires on March 15th. I just renewed my 90 days on Feb.13th so even if I waited until March 15th to switch, I would still be abandoning $80 and paying for a new SIM card with Koodo. Not to mention loosing the flexibility to use my 12 GB of data any time over a 3 month period.
Will Telus take the high road here and extend the offer to at least May 15th to allow everyone to make a fair and smooth transition?
