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A Letter From Dave: Reflecting on our journey together + Introducing our 5 Days of Giving!

Dave_M
Retraité / Retired
Retraité / Retired

P2814_PublicMobile-December2018_HeaderBanner-v5_Dec6_Dec06 (1).jpg

 

Hi Community,

 

This December, we are celebrating 5 years since we embarked on a journey to redefine how wireless service is delivered to Canadians. We started down this path with the goal of giving Canadians control over their wireless spend. 

 

Central to the journey was the belief that if we did things differently and we saved on costs, we could pass off those savings to our customers as a result. This is how our online support model, and our beloved Community, came to be. At the time, I was told over and over again that this was a crazy idea; it would never work. Yet here we are, 5 years later.

 

I want to sincerely thank you for supporting our crazy ideas and playing a part in making Public Mobile what it is today. We could not have done it without you. Of course, we still have lots of room to make things even better, and we’re excited about incorporating your ideas in 2019 and beyond. In particular, this is the wish list of things you’ve asked us to focus on next and that we are passionately working on:

 

  1. Faster Moderator response times
  2. An improved ticket submission process
  3. Additional goodness from SIMon The Bot 

 

To thank you for being on this journey with us, we thought we’d have our own Public Mobile Advent Calendar and give away gifts everyday. But, in true #LessforLess spirit, we’re going to keep it to 5 days only because 25 would get very expensive. 🙂

 

With that said, we’re going to be holding a contest everyday from December 10 to 14 to get your holidays off to a great start! Each day, we’ll be announcing 5 winners. Make sure you come back on Dec 10th and check back every day next week!

 

Good luck!

 

Sincerely,

Dave

 

Contest:

Day 5 of 5

‘Tis the season to be jolly! Carolling aside, we hope that our deals are also music to your ears. To help you enjoy all sorts of music, enter for a chance to win 1 of 5 BassPal SoundRo X3 Portable Bluetooth Speakers, please share with us your favourite holiday tunes. Entrants must be an existing Public Mobile customer; please read Contest Rules for more details.


Well, today wraps up our 5-day advent calendar. If you didn’t win anything,have no fear- we still have something for you!

 


Get $20 for Free When You Sign Up for KOHO with the Code PUBLICMOBILE (until February 14)

 

The holiday season is a lot of great things, but cheap isn’t one of them! That’s why Public Mobile has partnered with KOHO to help you accelerate your savings and earn a little free money too.

 

KOHO is a financial tech company whose mission it is to make finances simple and transparent. They offer a slick reloadable Visa card and an integrated app. Get real-time insights into your money, automate your savings goals, and earn instant cash-back on all your purchases. KOHO is also free, because paying bank fees is so 2018.

 

Download the app now to get $20 when you join KOHO with the promo code PUBLICMOBILE.

The Public Mobile promotional code is available to the first 1000 customers.
Offer only available for Public Mobile customers.


Let’s break it down, step-by-step:

  1. Download the KOHO app and sign up with the promo code PUBLICMOBILE

 

  2. Add funds to your KOHO account and make your first purchase


  3. You don’t have to wait for your physical card to arrive. Shop online instantly by creating a virtual card in the app!


  4. Once you make your first purchase, $20 will instantly be added to your KOHO account


KOHO is backed by some of Canada’s leading investors, and your funds are held securely by Peoples Trust.


 

Contest Rules: 

Spoiler

Public Mobile Holiday Contest

CONTEST RULES


  1.        HOW TO ENTER & ELIGIBILITY

No Purchase Necessary.  To enter entrants must share a response on the Public Mobile Community post sharing their favourite holiday tune(s).

Only one entry per entrant accepted.  No other form of participation is accepted.  In the event of a dispute on the entrant identity, the person who is the holder of the email address specified on the online form will be deemed to be the entrant.

If your entry contains a person, other than the entrant, by entering the contest, you state that you have obtained consent from everyone in the photo. If your photo contains a minor (under the age of 18) parental or legal guardian consent is required.

Contest runs December 14, 2018 only from 9:00AM to 11:59PM ET.


An Entry will be considered void and removed from the Community post if it contains subject matter that, in the opinion of the contest administrators, may violate community standards or is otherwise of questionable taste.


To be eligible, an entrant must be an existing Public Mobile customer and entry must be received on or before end of contest closing date and time. Entrants must be a Canadian resident who are 13 years of age or older and must be a member of the Public Mobile online Community. Contest not open to employees of TELUS Corporation, its affiliated companies or subsidiaries, its sales agents, its advertising and promotional agencies, and members with whom they are domiciled.  By accepting these Contest Rules, entrants agree that any and all liability related to this contest by TELUS is limited to the value of the Prize(s) as defined hereinafter.


  1.      THE PRIZE

There will be five (5) prizes awarded in total.  Winner will receive the following prize:

-1 of 5 BassPal SoundRo X3 Portable Bluetooth Speakers (approx retail value $44.99)


Prize must be accepted as awarded and with no substitutions, is not transferable unless set out in the Contest Rules and cannot be exchanged with Public Mobile or cash. Public Mobile reserves the right to substitute the Prize with a Prize of equivalent value if such prize becomes unavailable for any reason.  The chances of winning are dependent upon the total number of eligible entries received.


  1.      THE DRAW

A random draw for the Prize will take place at the Public Mobile office located at 25 York Street, Toronto, Ontario the day following the close of the contest (on or about 9:00am ET). Selected entrants will be notified on the Public Mobile Community. If the selected entrant cannot be reached within two (2) business days, or if the selected entrant does not meet any of the contest requirements, another entrant will be selected from the remaining eligible entries.


In order to win, the selected entrant must correctly answer unaided a mathematical skill-testing question and will be required to sign a standard release form.  If the selected entrant is under the age of majority in his/her province of residence, his/her parent or legal guardian must read and accept these Contest Rules.  Failure to answer the skill-testing question correctly, comply with the Contest Rules or sign and return the release form within two (2) days of receipt will result in disqualification and another entry will be selected until the Prize is awarded. Prize will be delivered to a Canadian address of the winner’s choice within (7) business days after prize has been awarded.


  1.      PRIVACY

By entering the contest, entrants consent to the use of their names, city of residence, photograph, voice and/or image for publicity purposes in all media used by Public Mobile, without payment or compensation.  Entrants agree to TELUS’ use of the entrants’ personal information that may include contacting you regarding limited time offers, promotional offers and/or surveys. Full details are as described in Public Mobiles’ privacy policy located at publicmobile.ca/termsofservice.


  1.      OTHER

All entries become the property of Public Mobile. Public Mobile assumes no responsibility for lost, damaged or misdirected entries during the contest period, for any problems or technical malfunction of any online systems, servers, access providers, computer equipment, software and failure of any e-mail or entry to be received by Public Mobile on account of technical problems, traffic congestion on the Internet or at any web site or failure of handset or mobile web browser. Public Mobile reserves the right, at its sole discretion, to change, cancel or suspend this contest without prior notice. Entries are subject to verification and will be declared invalid if they are mechanically reproduced, forged, falsified, altered, tampered with, not in accordance with Community standards or unlawful in any way. Entries submitted by unauthorized means will be disqualified. In the event that it has been determined that an entry has been made in an manner not sanctioned by these rules and/or an entrant has submitted more than the number of entries permitted by these rules, the entrant and all of his/her entries will be disqualified.  Entrants agree to abide by the contest rules and the decisions of the contest judges, which are final. This contest is subject to all applicable laws and regulations.

 

Winners:

Spoiler
12/10 ($50 Account Credit): Willaug56, bradman20012, @hultman, Vicky1313, Iorieux

12/11 (PM Swag Bag): lat34hat34, slash407, shartomjam, SD08, mcs11 

12/12 (Die Hard Blu-Ray Collection): @socialcocoon, Sphero, Adrian03, feedo, Sidewinder200

12/13 (Amazon Fire TV Stick): Canadaknows, ooakosiryan, 6500K, eizzor, francis26 

12/14 (BassPro Bluetooth Speaker): @Someone_here@itchyfeet01@ty_89@ntoulany@MacMe

 

886 REPLIES 886

andrew_pm
Great Neighbour / Super Voisin

Great to hear about the improvements. I'm already so glad I switched to PM!

My greatest holiday deal would have to be finding video games on Steam for 90% discounts Smiley Very Happy

ashven288
Great Neighbour / Super Voisin

Best holiday deal I got was a 43' 1080p tv for $200 last year from best buy. It normally cost $450.

Grbbles
Great Neighbour / Super Voisin

Best deal I ever got was a new job where I could actually spend Christmas with my family for the first time in 5 years! 

eizzor
Great Citizen / Super Citoyen

My best holiday deal was a big sale on my last laptop - $350 off!

data
Great Neighbour / Super Voisin

Wonderful to hear about the plan to convert the PM “service & sales prevention” into an actual company that provides service for products they sell! 

Wow this sounds like an incredible challenge based on my 6 month mistake of signing up with PM.

I am certain several will feel a need to comment with pointless remarks like:

“ do your research prior to signing up “

but the fact of the matter is that PM doesn’t stand in one line with the other service providers it compares itself too like: Fido, Bell, Rogers and even its own sister companies Telus and Koodo.

A couple of bucks lower costs than competing others but also 100% less service too.

Similar to what one would expect when getting a SIM card while traveling in a 3rd world country.

A Canadian consumer cannot count on PM as a reliable source of functional communication. Maybe in the future it will change - who knows.

Good luck on your journey to convert the user experience! 

gymy404
Great Neighbour / Super Voisin

My best holiday deal would have to be my favourite sweater in the world, full of merino wool - 70% off! Happiest girl 🙂

lolo_
Great Neighbour / Super Voisin

The best deal I ever got was an $80 android phone from a boxing day sale. 

mhiggs74
Great Neighbour / Super Voisin

 My best holiday deals come the days after the actual holidays.

Typically my family does not get together until after the actual days off so it gives us time to get food items for dinners and other knick knacks on the cheap.

myka
Good Citizen / Bon Citoyen

Best holiday deal was definitely changing my 4GB to the 4.5GB (500 MB free) Public Mobile data plan recently, which still costs me the same! 🙂 

Rustyhfx
Good Citizen / Bon Citoyen

This contest is abit confusing but here goes.  The best deal I ever got was a black friday special for a $139 crockpot for $48.

I do love my public mobile cell deal tho.........I use all over USA and Canada.

terrylok127
Great Neighbour / Super Voisin

a 3$ milk steamer to make professional steamed milk!

Chipster
Great Citizen / Super Citoyen

Best Holiday Deal!!!

Booking a hotel 6 months in advance to go skiing at Gore Mountain in upstate NY.

Arriving during the holidays to find the hotel under massive renovations. They were so apologetic for the renovations. They took 75% off the price of our stay and we quite literally had the hotel to ourselves.

 

Saybryn
Great Neighbour / Super Voisin

I think the best holiday deal I have ever received was some credits on board towards a cruise my fiance and I we're taking our moms on. Each room received credits, plus each person got additional credits .Not a savings up front but an added bonus once we arrived 😊

surreyboz
Model Citizen / Citoyen Modèle

My Best Deal ever was the Day I joined Public Mobile 

ty_89
Good Citizen / Bon Citoyen

One of my best deals we're some Panasonic earbuds from 20 to 3 dollars but this was last year 

MrMonk
Good Citizen / Bon Citoyen

The best deal I ever got around Christmastime was a stainless steel handheld blender for my wife. It was at the Bay and it was a seriously stupid deal. She uses it all the time which proves it was a great (and ridiculously cheap) Xmas pressie. 

frosstman
Good Citizen / Bon Citoyen

I have 4 children. I got them all google home minis for $30 and a subscription to Spotify this year. They will all love listening to music in their bedrooms! Best Christmas deal ever!!ty 

PaigeMarie
Great Neighbour / Super Voisin

Sweet, public mobile just keeps getting better and better 🙂 

frosstman
Good Citizen / Bon Citoyen

I have 4 children. I got them all google home minis for $30 and a subscription to Spotify this year. They will all love listening to music in their bedrooms! Best Christmas deal ever!!

emilyL
Good Citizen / Bon Citoyen

My best holiday deal was going out for a fancy holiday meal. One of the flatbreads that arrived at our table was a bit smaller and the kitchen gave us an extra full-sized one for no charge. 

Zia_219
Good Citizen / Bon Citoyen

How do I enter the constant? Where do I post my best deal? Sorry just new on the community. 

Fcooze
Great Neighbour / Super Voisin

Excellent service 

George231
Great Neighbour / Super Voisin

Thank you Public Mobile for the affordable add-ons while travelling in the USA. 

Anonymous
Not applicable

Way back when we still had tube monitors...  Got one for half price (about $100), and got a free set of speakers (worth about $50).  All delivered to my door!

 

recon9
Great Neighbour / Super Voisin

Candy cane Oreo cookies on clearance for $0.33 per box after christmas!

janaemiller42
Great Neighbour / Super Voisin

My best holiday deal is getting a chance to go to Beautiful Belize this Christmas with my wonderful mother and father in law! A Christmas vacation full of sun rays, oceans and beaches! 

Jeffreydb
Great Neighbour / Super Voisin

My “Best Holiday Deal” is most definitely a family member referring me to switch to Public Mobile, Unlimited talk-txt Canada wide with 8GB at $50p/mnth, My previous carrier stumbled on their words after hearing that’s what I'm switching to, They couldn't get anywhere near matching it. I look forwards to a lasting membership with Public Mobile.
- Jeff

Nicko343
Great Citizen / Super Citoyen

Thanks for the improvements and also the responses by the moderators in a timely manner. All the best as we move closer to 2019.

 

Gonzo
Model Citizen / Citoyen Modèle

Hmm, best Christmas deal I can remember would probably be the heavily discounted marzipan plastered fruitcake and eggnog I stocked up on a few years ago. We enjoyed the taste of Christmas for weeks following!

Mommaboo
Great Neighbour / Super Voisin

Hi Dave 

my best Christmas  bargain was when my daughter wanted a Kate Spade purse for Christmas. I found one online that was originally $565 dollars and was able to get it for $165  dollars. That is now worth almost 5000. Since Kate step this summer. May she rest in peace. Thanks for the great work you do a public mobile. 

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