I've always hated the locked phone thing. It's just a big money grab and annoyence, I'm happy that big companies like Samsung are allowing users to unlock their phones. Hopefully one day there will be no such thing as a locked phone.
I would recommend sending a private message to the mods who should get it sorted out for you. I have heard of this happening to others as well so don't worry, it's not just you and it should be taken care of easily.
