A Letter From Dave: Reflecting on our journey together + Introducing our 5 Days of Giving!

[Dave_M]

Hi Community,

This December, we are celebrating 5 years since we embarked on a journey to redefine how wireless service is delivered to Canadians. We started down this path with the goal of giving Canadians control over their wireless spend. 

Central to the journey was the belief that if we did things differently and we saved on costs, we could pass off those savings to our customers as a result. This is how our online support model, and our beloved Community, came to be. At the time, I was told over and over again that this was a crazy idea; it would never work. Yet here we are, 5 years later.

I want to sincerely thank you for supporting our crazy ideas and playing a part in making Public Mobile what it is today. We could not have done it without you. Of course, we still have lots of room to make things even better, and we’re excited about incorporating your ideas in 2019 and beyond. In particular, this is the wish list of things you’ve asked us to focus on next and that we are passionately working on:

1. Faster Moderator response times
2. An improved ticket submission process
3. Additional goodness from SIMon The Bot 

To thank you for being on this journey with us, we thought we’d have our own Public Mobile Advent Calendar and give away gifts everyday. But, in true #LessforLess spirit, we’re going to keep it to 5 days only because 25 would get very expensive. 🙂

With that said, we’re going to be holding a contest everyday from December 10 to 14 to get your holidays off to a great start! Each day, we’ll be announcing 5 winners. Make sure you come back on Dec 10th and check back every day next week!

Good luck!

Sincerely,

Dave

Contest:

Day 5 of 5

‘Tis the season to be jolly! Carolling aside, we hope that our deals are also music to your ears. To help you enjoy all sorts of music, enter for a chance to win 1 of 5 BassPal SoundRo X3 Portable Bluetooth Speakers, please share with us your favourite holiday tunes. Entrants must be an existing Public Mobile customer; please read Contest Rules for more details. Well, today wraps up our 5-day advent calendar. If you didn’t win anything,have no fear- we still have something for you! Get $20 for Free When You Sign Up for KOHO with the Code PUBLICMOBILE (until February 14) The holiday season is a lot of great things, but cheap isn’t one of them! That’s why Public Mobile has partnered with KOHO to help you accelerate your savings and earn a little free money too. KOHO is a financial tech company whose mission it is to make finances simple and transparent. They offer a slick reloadable Visa card and an integrated app. Get real-time insights into your money, automate your savings goals, and earn instant cash-back on all your purchases. KOHO is also free, because paying bank fees is so 2018. Download the app now to get $20 when you join KOHO with the promo code PUBLICMOBILE. The Public Mobile promotional code is available to the first 1000 customers. Offer only available for Public Mobile customers. Let’s break it down, step-by-step:   1. Download the KOHO app and sign up with the promo code PUBLICMOBILE   2. Add funds to your KOHO account and make your first purchase   3. You don’t have to wait for your physical card to arrive. Shop online instantly by creating a virtual card in the app!   4. Once you make your first purchase, $20 will instantly be added to your KOHO account KOHO is backed by some of Canada’s leading investors, and your funds are held securely by Peoples Trust.

Contest Rules: 

Spoiler

Public Mobile Holiday Contest

CONTEST RULES

1.        HOW TO ENTER & ELIGIBILITY

No Purchase Necessary.  To enter entrants must share a response on the Public Mobile Community post sharing their favourite holiday tune(s).

Only one entry per entrant accepted.  No other form of participation is accepted.  In the event of a dispute on the entrant identity, the person who is the holder of the email address specified on the online form will be deemed to be the entrant.

If your entry contains a person, other than the entrant, by entering the contest, you state that you have obtained consent from everyone in the photo. If your photo contains a minor (under the age of 18) parental or legal guardian consent is required.

Contest runs December 14, 2018 only from 9:00AM to 11:59PM ET.

An Entry will be considered void and removed from the Community post if it contains subject matter that, in the opinion of the contest administrators, may violate community standards or is otherwise of questionable taste.

To be eligible, an entrant must be an existing Public Mobile customer and entry must be received on or before end of contest closing date and time. Entrants must be a Canadian resident who are 13 years of age or older and must be a member of the Public Mobile online Community. Contest not open to employees of TELUS Corporation, its affiliated companies or subsidiaries, its sales agents, its advertising and promotional agencies, and members with whom they are domiciled.  By accepting these Contest Rules, entrants agree that any and all liability related to this contest by TELUS is limited to the value of the Prize(s) as defined hereinafter.

2.      THE PRIZE

There will be five (5) prizes awarded in total.  Winner will receive the following prize:

-1 of 5 BassPal SoundRo X3 Portable Bluetooth Speakers (approx retail value $44.99)

Prize must be accepted as awarded and with no substitutions, is not transferable unless set out in the Contest Rules and cannot be exchanged with Public Mobile or cash. Public Mobile reserves the right to substitute the Prize with a Prize of equivalent value if such prize becomes unavailable for any reason.  The chances of winning are dependent upon the total number of eligible entries received.

3.      THE DRAW

A random draw for the Prize will take place at the Public Mobile office located at 25 York Street, Toronto, Ontario the day following the close of the contest (on or about 9:00am ET). Selected entrants will be notified on the Public Mobile Community. If the selected entrant cannot be reached within two (2) business days, or if the selected entrant does not meet any of the contest requirements, another entrant will be selected from the remaining eligible entries.

In order to win, the selected entrant must correctly answer unaided a mathematical skill-testing question and will be required to sign a standard release form.  If the selected entrant is under the age of majority in his/her province of residence, his/her parent or legal guardian must read and accept these Contest Rules.  Failure to answer the skill-testing question correctly, comply with the Contest Rules or sign and return the release form within two (2) days of receipt will result in disqualification and another entry will be selected until the Prize is awarded. Prize will be delivered to a Canadian address of the winner’s choice within (7) business days after prize has been awarded.

4.      PRIVACY

By entering the contest, entrants consent to the use of their names, city of residence, photograph, voice and/or image for publicity purposes in all media used by Public Mobile, without payment or compensation.  Entrants agree to TELUS’ use of the entrants’ personal information that may include contacting you regarding limited time offers, promotional offers and/or surveys. Full details are as described in Public Mobiles’ privacy policy located at publicmobile.ca/termsofservice.

5.      OTHER

All entries become the property of Public Mobile. Public Mobile assumes no responsibility for lost, damaged or misdirected entries during the contest period, for any problems or technical malfunction of any online systems, servers, access providers, computer equipment, software and failure of any e-mail or entry to be received by Public Mobile on account of technical problems, traffic congestion on the Internet or at any web site or failure of handset or mobile web browser. Public Mobile reserves the right, at its sole discretion, to change, cancel or suspend this contest without prior notice. Entries are subject to verification and will be declared invalid if they are mechanically reproduced, forged, falsified, altered, tampered with, not in accordance with Community standards or unlawful in any way. Entries submitted by unauthorized means will be disqualified. In the event that it has been determined that an entry has been made in an manner not sanctioned by these rules and/or an entrant has submitted more than the number of entries permitted by these rules, the entrant and all of his/her entries will be disqualified.  Entrants agree to abide by the contest rules and the decisions of the contest judges, which are final. This contest is subject to all applicable laws and regulations.

Winners:

Spoiler

12/10 ($50 Account Credit): Willaug56, bradman20012, @hultman, Vicky1313, Iorieux

12/11 (PM Swag Bag): lat34hat34, slash407, shartomjam, SD08, mcs11 

12/12 (Die Hard Blu-Ray Collection): @socialcocoon, Sphero, Adrian03, feedo, Sidewinder200

12/13 (Amazon Fire TV Stick): Canadaknows, ooakosiryan, 6500K, eizzor, francis26 

12/14 (BassPro Bluetooth Speaker): @Someone_here, @itchyfeet01, @ty_89, @ntoulany, @MacMe

[Whatzhisface]

My best deal? You mean something I bought for the holidays, not neccessarily public mobile related? That would be a snowblower I bought for my parents. Saved $200. Happy Holidays!

[trillium]

best holiday deal you’ve ever gotten--Well that would be the Wolf oven we recently picked up as our holiday gift to each other.  It was on sale at The Bay (10% off), then if you got one of their credit cards another 10% off.  Hubby immediately said no to the card, however, I said wait a minute--that's a lot of money!  So, we got the card and 20% of the expensive new kitchen toy.  We were quite pleased with our find.  Cheers, Linda (thanks for the fun contest!)

[Evanjms]

My best holiday deal/hack would definitely be making all those sweet homemade decorations and skipping on those premade, storebought kind 🙂 Public Mobile is always helping me pinch those pennies 😉

[Effort]

I'm not one to buy many things during the holidays. Usually just give money if it's a holiday gift via red pocket, obviously that seems a lot less personal but I end up not knowing what to get them anyways and I don't want to buy them a gift card they won't use.

Stuff that I bought this year during black friday was a 2 in 1 coffee maker for $10 + free shipping, and electric kettle for $10+ free shipping from living.ca. On their sister site, prime cables, I purchased 2 power banks for $2 each, and a OTA antenna for $3. Also free shipping. Mostly just random or actually useful stuff to use around the house without spending much.

[CHarding]

Best deal of the season thus far is buying a new galaxy S8 for a hundred bucks, unlocked no contract.

[Smitty]

Without a doubt, my best holiday deal has been joining Public Mobile! The monthly savings add up really quick and I couldn't be more thankful.

[Matthieu_C]

My best holiday deal was two drones for my nephews.  What would have cost me $80 each, I paid only $16!

[brandylee1181]

My most memoriable holiday was the year I’d become ill and intern I wasn’t able to work so i was dreading Christmas .... how do explain to your kids that Santa doesn’t have money for gifts this year? Then....totally out of the blue just 6 days before the big day I got an unexpected inheritance cheque from a distant relative the had passed away sadly but I will say that it was the best Christmas we have ever had .... my relative had been EXTREMELY generous

[DSC]

My best holiday deal is with public mobile! Haha

[Matthieu_C]

I've been so impressed at how Public Mobile makes it easier for Canadian to save on their wireless needs.  Also, I just connected another person to PM and having us each save $25 is nice around Christmas!  Thanks. 

[michaelmeng]

My best deal is on BF, ordered Canon M50 from Dell for $638.99 compared to $899 original, and also 10% cashback from Ebates.

[Anonymous]

Dave Congrats On The 5-year Anniversary That's Wonderful Job.
Also Tant To Thank You all For The Customer Service Team Moderators

Great all Offer From Public Mobile Amazing Job 

Happy Holidays Everyone And Merry Christmas 

Good Luck To all Customer

[westcoast]

The best holiday gift I ever received was the news I was going to be a daddy!! 

[JoeFrankRoy]

My best holiday deal was buying a ryobi set for 60% off at home depot!

[zjmzzz]

Best holiday deal? Haven't gotten any yet, if PM can upgrate 3G to LTE

[mike-tile]

Thanks

[Mbinzer777]

I bought Beats wireless headphones for my son on Cyber Monday for 50% off at The Source. 

[Sphero]

Best deal was this past black Friday. I bought a coat for $160 worth 400 dollars plus it included a 50 giftcard. And then I used that giftcard for some sports equipment. It was a great deal! 

[kselmak]

five years ago i put a pack of socks to top up amount in my cart and be able to claim a coupon. coupon was greater in value than the socs and it also quialified my for aditional store savings  and i also needed some socks anyways

it turned out to be 10 pairs (not 10 pieces) and 50% wool too

i still have 8 pairs and they still look and feel great

[tzer23]

Hi, congrats on 5 years! I bought a new humidifier from Amazon and it works great! Love it! Thanks, Tina 

[Bythesea]

Great offer! New to PM and Community as of today!

[SD08]

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@catcou wrote:

How do I stop email notifications from being sent to my inbox?

---

@catcou

If you are concerned mainly about avoiding notifications from this particular topic, which is going to stay really busy because of the contest, then you can unsubscribe from just this topic. You do that by clicking on your community avatar in the upper right corner, then choose Subscriptions.  Here, you click on the checkbox next to the appropriate topic, then click the "Email Subscription Options" menu and choose "Delete Selected Subscriptions."

If you really want no e-mail notifications at all, from this or any other topic, then go to: My Settings -> Subscriptions & Notifications -> Notification Settings
There, you can change various e-mail notification settings.  Be sure to click save after making any changes.  Beware: depending on the changes you make here, you might miss key notifications later if you post a support question on the forum.

[VivianZ]

The best holiday deal that I've ever had is the Public Mobile $120/3 months with 12G and unlimited province calling and international texting. With autopay and loyalty rewards, I end up paying even less.

[bedoucet]

A few years back I made a holiday deal with an older lady for her 4 harness-loom and got it for next to nothing! She needed it out of her space and, having just graduated from craft college, I was the perfect person to take it off her hands. A hundred dollars later, I had myself a fully-working piece of equipment, with all the extra bits and pieces needed for weaving - it was a steal!

[jenalyn]

The best holiday deal I received was a pair of earbuds purchased online where the 50% discount was somewhow applied twice. 

[simplylgg]

The best deal for me this year was the PS4 spiderman Edition from Shoppers on BF for $259 plug getting $125 GC back 😀😎😁

[Sidewinder200]

The “best holiday deal” I got was just last week, I got a used but practically new lawnmower for $20. 

[Katrinarosa0]

My best holiday savings was when me and my mom went shopping on black Friday. I got my sister a new winter coat that was already on sale for 50 dollars, I had a store credit as well. So in the end a 200 dollar goose down jacket that was already on sale for 50, I paid 12 dollars for because I had a store credit!!! Yaaay!!! Lol That totally made my day!!

[ktraj]

Thanks for making public better. The best deal for our family was our Christmas tree we got a great deal on a pre lit tree from $599 down to $179 and it makes our Christmas especially for our sons first 

[Nickorneev]

The best holiday deal I've ever gotten was just purchased just 3 weeks ago on cyber monday. I purchased a Sennheiser G4ME ONE gaming headset for 159.95. It had great reviews and the lowest price they've ever been.