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kb_mv

I submitted a ticket before C/S opened today. After 6 hours of silence I submitted a DM to them quoting the ticket number and the issue. Still deafening silence. Has anyone experienced short/normal wait times today?

kb_mv

Just checked in my accounts on the app and both were eligible for 50% off the 100GB plan for 2 years that is showing for new activations only. Once you select "change on renewal" the next screen shows the discount. I took screenshots of both as proof...

kb_mv · 11-18-2025

Someone FINALLY arranged the plans on the Shop page in order of cost highest to lowest. I used to get an involuntary twitch every time I visited the page in the past.

kb_mv · 09-23-2025

PM has implemented some fixes on their end. They have sent out a SMS to people outlining the fix needed on our end. In app turn off RCS. Go into app info clear data AND cache, force stop, reboot phone. Open messaging app and turn on RCS. It worked im...

kb_mv · 01-14-2025

It's kind of funny seeing the PM banner on the main (and plan) page asking us to sign their petition supporting more choice for us in internet providers while at the same time restricting our choices of cell plans that we can change to. I miss the da...

kb_mv

@DEZDAP wrote:Has anyone had their ticket resolved or even heard from customer support in the last 48 hours? @DEZDAP I have been waiting almost 4 complete days for a reply to my ticket. I sent a DM yesterday referencing the ticket number with no suc...

kb_mv

@APVMBOAR wrote:Will Public Mobile inform me that I owe payment if I forgot to update the expiry date? Thanks.@APVMBOAR No they won't. If you do not update it the payment will fail and your service will be suspended. You will need to go into your a...

kb_mv

@scrighton wrote:The voice side came over fine, but texting is broken. Fido says PM has to make the request again. How do I initiate that?@scrighton Check your messages, I'll send you a number for porting assistance for PM.....

kb_mv

@FADIhashen When you left PM you left the number here as well or ported to a new company? Where did the number come from initially. If it was PM customer service may be able to help you if no one else has the number but they might not. If it wasn't ...

kb_mv

@Obaida wrote:I have opened new account yesterday and I decided to close the account before the next bill.I have few questions and couldn't get a hold of anyone officially PM as customer services, lack of supports is huge downside.What is the steps t...

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