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BigTree · 12-08-2022

Today I can't get into my PM account because the 2 factor authentication seems to have stopped working. I have tried both txt msg and email. I have been getting all the usual Public Mobile txt messages but not 2fa.Any ideas out there?

BigTree · 07-13-2022

I have a query about my Account page....specifically the column Add-on usage. There are a number of circular graphs indicating usage/available. Like 1GB Promos (data), 2GB Holiday giveaway.2GB one-time data Bonus etc. The Bonus is the only one showin...

BigTree · 12-17-2021

I am a snowbird currently in Arizona for the winter. My PM account is still active in Canada but don't (can't) use my Canadian phone in the US although I have it with me. Is there any way to forward text messages to my US number? Amazon 2 step verifi...

BigTree · 11-08-2019

We are snowbirds who go down to Arizona for about 4 months in the winter. I understand that my phone number and account can only be innactive for 3 months then it dies and my phone number gets lost. Is there a fix or do I just have to keep paying a m...

BigTree · 12-08-2022

I just deleted all my cookies, reloaded the sign-in page then logged in. This time it sent the 2fa code to my phone as it should. Note to self....always log out of my wife's account!

BigTree · 12-08-2022

It's OK I figured it out. I had logged into my wife's account a week ago and forgotten to log out. So even though I was trying to log into my own account it was sending the 2fa code to her phone, and she was out shopping. Kind of a screwy system.

BigTree · 07-13-2022

Thanks for the prompt replies...you folks are the best! We are getting ready for a road trip across western Canada and it doesn't look like I will have to get a different pan to add data.

BigTree · 12-17-2021

Yup. We are in Quartzsite Arizona and T-Mobile data works, AT&T works great and Verizon works fine for call/texts but useless for data. I mean unusable useless.

BigTree · 12-17-2021

In addition to above...AT&T works too. Just not Verizon. Too bad that was what my phone was defaulting to.

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