Hello, During October when the $40/15GB plan was offered as promo with no extra charge I made the change "at next renewal date", but currently I'm still seeing my old plan show up. Could someone help to resolve? Thanks in advance,S2
Adding updated info to close the thread. Created the ticket via Chatbot and within the last hour or so PM support successfully updated the plan, applied funds for the balance, and my service looks to be working as intended now. Thanks all for your h...
Thanks all for the quick replies. So far seeing these results:1. Logging in via Incognito on PC or my phone still shows the old plan, but with cycle end date at Jan 06 and 0.01GB of data used (as if the plan hasn't been consumed).2. Clicking the Ref...
