When I add a phone to my cart, and then click buy now, the page is locked in a cycle of continuous refreshes, each time with an extra SIM card added to the cart. My cart the last time I tried to do it was up to over $1000 in SIM cards.
I bought a voucher earlier today - erm yesterday- and forgot to apply it until now. So I added it to my account online, but every time I try to reactivate my plan, I just get another receipt pdf and the account still shows as suspended online. Howe...
I use vanilla prepaid cards, and when they are nearly used up, I have typically found my public mobile account to be a great place to empty them out. Today I wanted to make a $10.71 payment so I could toss out another card. Well what's with this? ...
My payment cycle started over on May 13. I had enough funds in my account and all was well. Why am I now suspended? I paid my full $33 for my grandfathered plan, and now 10 days later on May 23, I look at my account and it says my payment is due t...
Sent message to self, phone recorded outgoing text. Received copy of message back from the network to my phone indicating service was not interrupted. Got back from the road and logged in, account no longer shows suspended, as predicted. Thank you ...
Issue is not resolved by any of the above. Public Mobile's system is clearly coded to reject any attempt to pay less than $25 to the account. This is bad customer service.
Thank you, but if I found an answer before I saw yours. I don't use community very often so navigating it is new to me. I have requested moderation to please lock or delete this thread.
However, the verification process says "Please reply to the existing private message thread you have with our Moderator Team to let them know that you’ve verified your identity." But there is no reply button! So I have sent the same mod a new messag...