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Drum74 · 09-17-2022

I’ve been trying all day to get someone to fix my issue. I have had some private email communications with different tech’s. But seems I’m getting the run around. Verifying my account with each email. But no help in solving the issue. The last email ...

Drum74 · 09-17-2022

Hi! Yesterday I set up a scheduled renewal for my plan today as I wanted to go back to a lower data plan. Now today I have no service. I can call out but cannot receive calls or texts or get on the internet. please help! I need my cell for work purp...

Drum74 · 03-26-2019

Need help understanding the billing statement? I have two pics attached. I am signed up for $40.00 a month plan, autopay. But yet my bill is stating $65.00 on it. Can someone explain to me how to read and understand the billing statement. Confusin...

Drum74 · 09-18-2022

I’m not 100% sure how it resolved. At one point I did open a ticket under his account too. So maybe the CSA was the resolve! 

Drum74 · 09-18-2022

hi! I only changed plans. We were traveling needed more data and since back home I changed back to my original plan as scheduled changed. My husband was the same his cell is ok now. Just mine is still no 3G. Can’t receive calls but I can make them. I...

Drum74 · 09-17-2022

Yes by private message. No luck at all in getting my 3G/data working. So strange. I’ve been with PM for a few years now and this is the first trouble I’ve had. ☹️

Drum74 · 03-26-2019

Still don’t understand where the $65.00 came from!? Once I get my cc statement I’ll know for sure what I was charged. Note: this is my first month with PM. And my first bill. Trying to figure it out.樂

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No service since my scheduled renewal today.

Scheduled renewal plan today and now no service

Understanding the billing statement?

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Re: No service since my scheduled renewal today.

Re: No service since my scheduled renewal today.

Re: Understanding the billing statement?