How did you get over the 'text' the sent you? When I call, input my number, they said a text will be sent to me to start the 'help' but I cannot receive text right now.
Ok, I rebooted my phone twice, reinsert the sim, didn't fix it. I called my daughter and call display shows my number, so my number did transfer over fine. When she call me back it goes directly to call forwarding.
