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Teacup727 · 04-25-2026

Good day, I have been on auto pay for many years with no issues until recently. Today I have lost services. The error says "my account is on hold due to expiration of subscription". I have not changed anything. I went to bed last night with no is...

Teacup727 · 10-23-2025

Good Afternoon,I am having the same error show up again as last month, as follows:"Your services are on hold due to the expiration of your subscription. If your services are on hold for more than 90 days, your account will be closed permanently and ...

Teacup727 · 10-07-2025

I received this message this morning "Your services are on hold due to the expiration of your subscription. If your services are on hold for more than 90 days, your account will be closed permanently and you'll lose your phone number Pay Now and Resu...

Teacup727 · 10-23-2025

Thank-you for your reply. I should not have to renew right now is my point. I am paid up to date, next renewal should be in January of 2026.

Teacup727 · 10-23-2025

Yes, I have a 90 plan from way back in 2014 or so, was one of the first 

Teacup727 · 10-23-2025

Thank-you for your reply. I forgot to mention that the last time this happened, after it all got sorted, I was told my next renewal is January 2026

Teacup727 · 10-07-2025

I did thank-you, I believe they are working on it as we speak 

Teacup727 · 10-07-2025

Thank-you so much! Appreciated!

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My account is on hold due to expiration of subscription

Services on hold for non payment even though i am on auto pay.

Services on hold for non payment even though i am on auto pay.

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Re: Services on hold for non payment even though i am on auto pay.

Re: Services on hold for non payment even though i am on auto pay.

Re: Services on hold for non payment even though i am on auto pay.

Re: Services on hold for non payment even though i am on auto pay.