Community

ottawa · 07-18-2024

This problem started earlier. I should have gone with my instincts and posted here as well as asking CS_Agent.I'm trying to port a friend from Fido to Public Mobile. (actually 2, but 1 at a time).I set up the account a few days ago, including giving ...

ottawa · 07-11-2024

Going to help a family of 3 port from Fido to PM. First question, any gotchas with doing this? We have a copy of their Fido statement, know about the 90min confirm-by-text, and they know not to cancel with Fido. Haven't done this for a few months an...

ottawa · 04-15-2024

Trying to port from Koodo Postpaid and activate PM at the same time.Got an error "Subscription Not Activated" and to contact an Agent, which I did.But is this a porting issue or a PM activation issue? It feels like it might be the latter (like, did I...

ottawa · 04-09-2024

So I'm helping a friend activate PM and port from Fido. I've done all the steps, installed PM app, activated account (they signed up and ordered SIM online a few weeks ago), said to port from Fido, gave IMEI, etc. PM app says they can install new SIM...

ottawa · 03-03-2024

Have convinced a friend to move (from Koodo) to PM for the $34/50GB Canada+US plan, but they don't have a SIM. They can either buy one from Amazon.ca for $5, or they can wait for me to mail them one. I don't think they're in a rush to use the new pla...

ottawa · 07-20-2024

I agree, though it seems inevitable that you'll have to put money into it one way or another. Let's look at it from a different POV. Up by the road, you have a signal of some kind. How close to that point are you allowed to put up a tower? Wondering...

ottawa · 07-18-2024

Thank you both. Yes I was doing on the app. I got it working, here's how.After getting the error they immediately got a text from Fido asking to confirm. I didn't right away.I logged out on PM then back in again. At that point it said there was no pa...

ottawa · 07-16-2024

@Mark59 wrote:I don't imagine it would be easy to get them to mount a new tower. I wonder if they could put their equipment on the MCS tower that I can literally see from my lot?Nice thought but unlikely. I was thinking _your_ tower with the directio...

ottawa · 07-15-2024

@Mark59 wrote:Here'a fun one. We get a good signal ONLY on the road or in the boat!It could be the topography is such that the signal is blocked, e.g. there's a hill between your house and the tower. Do you know if your neighbours (or others in the v...

ottawa · 07-15-2024

@Mark59 wrote:Oh, another thing. Earlier I had said that my phone is set to LTE, 4g and 3g. Actually that's not a choice. It's set to LTE, 3G AND 2G. My samsung is only 1 1/2 yrs old and supports 4G and PM state they provide 4G yet it doesn't come up...

Community

User Statistics

User Activity

Error Code 820

Porting from Fido, and duration of new plans?

Trying to port from Koodo, "Subscription Not Activated"

Safe to insert PM SIM?

How long can I wait after ordering before I activate SIM?

Re: Cell coverage

Re: Error Code 820

Re: Cell coverage

Re: Cell coverage

Re: Cell coverage