Community

Rascal · 01-18-2023

I bought a US Roaming bundle for talk, text and data for 15 days. I purchased it yesterday, January 17. I paid $30. When I arrived in the US, all I had was talk and text, no data. I have paid $30 for a bundle that today I could buy for $10. That's pa...

Rascal · 06-05-2022

I have autopay on my account. This month, an extra payment of $1.05 was made without my knowledge. All it says for a reference is an 855 number with BC on the end of it. When I look on my payment record, I don't see the payment. How can an extra cost...

Rascal · 04-18-2022

We bought a cell phone for our mother for a trip to the US. We have just returned and she does not want to keep the cell phone. Her plan is on auto payment and the payment went through today for another month. I am wondering how to cancel her service...

Rascal · 03-07-2022

Have the roaming bundles changed? 10 days ago, we bought an add-on for $20, which gave us talk, text and data. Today, we went in to buy another add-on for the same price and we bought data only for $20 by mistake. Is there a way to correct this? We a...

Rascal · 03-02-2022

We bought a new flip phone and lost the last digit of the voice mail speed dial number. We accidentally deleted it. We can't find a way to reset it on the phone so we can't call voice mail with the speed dial. Can Public Mobile reset it or perhaps th...

Rascal · 01-18-2023

You mean our 15 day bundles will expire in 10 days? What then? I don't see where there is a 10-day bundle. How do I contact customer support?

Rascal · 01-18-2023

Ok. My problem has been resolved. It wasn't PM's fault. I now have data. I am still confused about the 3G/4G and the $10 offer that is no longer there, but at least I have the data I paid for.

Rascal · 01-18-2023

We also noticed that there was a talk/text offer for 15 days for $10 just now, when I could only find one for $15. Then when we went back in to order 15 days for my husband, it was back to $15 for $15 days.

Rascal · 03-07-2022

Thanks, I will try that. My husband selected the $20 add-on thinking it was talk/text/data as before, but it was data only. We also noticed that the $15 talk/text package on our account is not available on our mother's account. She had to pay $20 thi...

Rascal · 03-02-2022

Thank you, darlicious!! You saved the day and we appreciate it so much!!

Community

User Statistics

User Activity

US Roaming Package confusion

Extra charge applied to MC

Cancelling service

Roaming bundles

Voice mail speed dial

Re: US Roaming Package confusion

Re: US Roaming Package confusion

Re: US Roaming Package confusion

Re: Roaming bundles

Re: Voice mail speed dial