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Canadaian_Monk · 08-11-2024

Guys, I have an issue. I bought a long distance addon pack approximately, months apart. While using i noticed a strange pattern. The addon pack is India long distance call pack. = 750 minutes. After 260 minutes of usage I bought another 750 minutes o...

Canadaian_Monk · 02-19-2024

Hello Guys,I have a public mobile 3g plan and I would like to change to 4g plan. But no 4g/5g plans showing up in my account after login. Can you please let me know what's the process to subscribe to 4g for an existing customer?Thank you.

Canadaian_Monk · 08-15-2024

@colleeno my apologies for the delay. at this moment, this solution is very expensive for me. Thanks for your suggestion.

Canadaian_Monk · 08-11-2024

Thanks @Handy1 . This seems like a bug. even if they credit, I am not sure, this will be a permanent fix. next time, when i make a call, the minutes stays same or it will be debited from the account. lol. Thanks for your support. I will try following...

Canadaian_Monk · 08-11-2024

Thanks @EB0 . Understood. in my case, it uses both at the same time. LOL.

Canadaian_Monk · 02-19-2024

@golfball @softech Thanks for your response. I tried with Public Mobile App and mobile browser too. cleared the cache and tried it in firefox incognito mode. Same results. no change. Appreciate you guys responded. will try to create a ticket with pu...

Canadaian_Monk · 02-19-2024

@softech Set this up and using this for a long time. If I use a new email address, all the plans 3g/4g/5g shows up without any issues. FYI.

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Bought a same addon pack twice at different times. The minutes are discounted from both.

3g to 4g subscription - No 4g plans showing up in My Account

Re: Bought a same addon pack twice at different times. The minutes are discounted from both.

Re: Bought a same addon pack twice at different times. The minutes are discounted from both.

Re: Bought a same addon pack twice at different times. The minutes are discounted from both.

Re: 3g to 4g subscription - No 4g plans showing up in My Account

Re: 3g to 4g subscription - No 4g plans showing up in My Account