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aabasiry · 03-12-2026

When I log into my online account, I am unable to see my subscription page and displays this error message: or: This happened in 3 computers (all with Windows 11 with latest updates) and on 3 browsers (Chrome, Firefox, Edge). No VPN and from two loca...

aabasiry · 03-03-2026

Hi All,I purchased a 15 day US roaming package (talk, text, 5GB) for $30. I paid for it (I saw the transaction on my credit card) but it is not being added to my subscriptions, neither did I get any conformation via text message.As a matter of fact, ...

aabasiry · 02-29-2024

Hi Folks,I noticed that I am unable to send MMS with photos as of today, 29 February. Looking through the recent posts I found many other Public Mobile users complaining about the same thing recently.Something changed in Public Mobile network that di...

aabasiry · 02-17-2024

Hi,Planning to travel to NYC and I would like to buy the US talk/text roaming package. While in the US, can I phone Canada? and of so, will there be any extra charges?Thanks

aabasiry · 01-23-2024

Hi, I'm travelling to the US tomorrow, so yesterday I added a US roaming package (15 days talk/text/data for $30). The funds have been taken from my credit card (I can see that in the CC online) and it is available in "My Account" on Public Mobile , ...

aabasiry · 03-23-2026

I filed a report about the same problem with them and got the same reply... Still waiting!!

aabasiry · 03-17-2026

I have the same problem for the same period of time. Contacted CS Agents and no solution.Users' replies, while appreciated, keep churning same old suggestions: Uninstall & reinstall - Incognito mode - clear cache - update app - change browser, etc et...

aabasiry · 03-13-2026

@FlutteringBy Thanks for confirming my observations about the online account and the app. I didn't really relate it to this text message about the plan changes, but now that you mentioned it, I think it is related to this problem because it happened ...

aabasiry · 03-13-2026

@FlutteringBy Same here. So far 4 agents (that FOUR agents) has been rotated to this issue and no resolution whatsoever. And, when each one come on board they keep asking the same questions over and over. Can't they read previous messages or is that ...

aabasiry · 03-12-2026

@Handy1 Thanks. Was it the same issue that I showed in my screenshot?I did update the app from version 3.0.6 to 3.0.7 (latest) but still no dice!

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Does anyone have problems with their online account and mobile app??

Unable to buy a US roaming package - Terrible website and app !!!!!

MMS problem as of 29 February, 2024

If I get US roaming add-on, can I call Canada from the US?

Unable to add US roaming package

Re: PM App & Web Site Have Been “Frozen” For 12 DAYS!!

Re: PM App & Web Site Have Been “Frozen” For 12 DAYS!!

Re: Does anyone have problems with their online account and mobile app??

Re: Does anyone have problems with their online account and mobile app??

Re: Does anyone have problems with their online account and mobile app??