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Rupuzes

Hi everyone,An update, I contacted customer service and they added the promo to my account. Thanks everyone. I have applied for the promo PMDATA10, it shows that it was successfully added, but the extra 10gigs does not show up anywhere on my account....

Rupuzes · 12-10-2025

How long does it usually take to hear back from a CSA? I am trying to unlock my sim card, I have already sent a ticket. It's been a few hours and it's during business hours.

Rupuzes · 12-31-2023

Lately, when I try to log into my account, I get a black screen with, unauthorized, at the top. I have set up the app to recognize my phone, and this still happens despite that. I can get back into my account, but only after clearing the cache, and t...

Rupuzes

Hi everyone, It says that the promo is incompatible with my plan. I have reached out to customer service. Thanks for the information.

Rupuzes

I tried, however it still only shows the original data amount not the extra 10gigs. I also tried to re-enter the code and it says that it has been applied, but there is nothing to show that it has been.

Rupuzes

I have, I also tried to re-enter the promo code and it says that the code is already applied, however the extra 10gigs does not show. My plan is $39 so it should work.

Rupuzes · 12-10-2025

Thanks, will give it a go.

Rupuzes · 01-12-2024

I can't say about the loyalty stuff, though I believe you can carry them over. I have been using a 4g phone with 5g, for a while now and I have not had any problems at all. Things are a touch faster but not the same speed as 5g. However I would still...

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