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spoosh1 · 08-20-2023

my number cannot be ported:in this scenario can get a refund on a new activation?

spoosh1 · 08-20-2023

i am transferring my number from another provider to public mobile, i found this documentation:https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-numbermy phone has two IMEI numbers, when transferring numbers does public mobile need th...

spoosh1 · 08-20-2023

i created a public mobile account but i cannot log in, and password reset does not work. when i open my account i get this page:if i click "resume activation" i get routed to https://identity-np.cloudapps.telus.com/ where it asks me to log in again b...

spoosh1 · 08-20-2023

i think that is correct, my old carrier was IMEI(1) and i provided IMEI2.so then the advice is provide the IMEI of the existing provider. that is not explicit in the documentation. not sure why it registered to IMEI2 though.i do not have the account ...

spoosh1 · 08-20-2023

a useful tidbit: when providing IMEI number provide the IMEI NOT IMEI2:https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-numberthis is not clearly stated in the documentation. after providing IMEI my sim got registered to IMEI2. I did...

spoosh1 · 08-20-2023

i own the device, it is being moved out of the organization that it was owned by

spoosh1 · 08-20-2023

its something to do with the number as it is being moved out of an organization, check failed with koodo, lucky and public. authorization is on the organization not the number

spoosh1 · 08-20-2023

yes

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number cannot be ported, is a refund possible?

when transferring, does piblic need avaliable IMEI number or the IMEI number of the existing carrier

cannot log into account, buggy website

Re: number cannot be ported, is a refund possible?

Re: number cannot be ported, is a refund possible?

Re: number cannot be ported, is a refund possible?

Re: number cannot be ported, is a refund possible?

Re: number cannot be ported, is a refund possible?