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JohnnyRocket · 03-11-2025

Ring back tone does not workHi, I’m having an issue with outgoing calls on my phone.When I dial a number, the call connects, but I don’t hear any ring back tone — there’s just silence until the other person picks up.I’ve tested this on two different ...

JohnnyRocket · 01-09-2024

I have a Canada-US subscription. It did not come with instructions. What do I do to get coverage by US carriers when I cross the US border?

JohnnyRocket · 08-08-2023

I signed up for the Canada-US plan, which at the time was 4G. I checked a few times before my renewal date to find it was still in effect for change. I didn't check again until yesterday, the day before I am to go to the US only to find that I did no...

JohnnyRocket

Yesterday I replied to you but without realizing it I was on my wife's account. You asked if she was on Public or Telus because I said that a Telus guru solved the problem of no ring back tone. She (we) are with Public. Public uses Telus' network. I ...

JohnnyRocket · 03-21-2025

No. Network gurus are supposed to be on it.

JohnnyRocket · 03-20-2025

I do not get ring back when I dial mobile lines. I do however get ring back when calling land lines. My issue has been raised to the network gurus. Apparently this has happened to a number of customers using various phones and different networks. Thi...

JohnnyRocket · 03-11-2025

Last update to 15 was December and not a Pixel

JohnnyRocket · 03-11-2025

Yes to suggestions but using an android phone

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