Community

hayl5892 · 07-08-2023

I’ve been posting the last couple days out your frustration and well why not just add to it. So after days of not being able to log into my community account or my general account that shows plan payments profile and so on, but miraculously I got acc...

hayl5892 · 07-07-2023

The cs agent asked me to reply via private message and I can’t find anywhere to respond to him via private message… I’ve never felt so helpless and frustrated

hayl5892 · 07-07-2023

since the switch to this app I’ve been unable to make or receive txts or calls I’ve been locked out of my account for 3 days so any ticket I submitted has been closed and now I can’t submit a ticket it keeps saying error xxx has anyone had/have this ...

hayl5892 · 07-04-2023

Also can’t open a ticket cause I can’t log into my account

hayl5892 · 07-15-2023

I’m fortunately there is zero good news to be sharing. I was asked to check in Wednesday to check progress and was advised I’d have to open another ticket… Wednesday I sent a message to the cs agent and had to go through the whole process again even ...

hayl5892 · 07-13-2023

I’ve had a few issues that have led to my frustration but my personal problems shouldn’t effect the access to “my account” all I’m asking is to correct the email address and it’s taking since July 4th to get it resolved. The last message received fro...

hayl5892 · 07-13-2023

It’s totally out of control now, yes my account was frauded it’s all little things that are adding to this frustrations.. but fraud on my bank account should render “my account” useless and unable to log in or have any access to my information… seein...

hayl5892 · 07-13-2023

I can’t even log into my account I only have access to the community I’ve opened 3 tickets trying to resolve the issue at hand and have spent countless days hours mins on this all while I have no current phone service. It’s beyond frustrating and sad...

hayl5892 · 07-13-2023

I don’t even have a phone working this whole month because of issues with the new switch it’s extremely frustrating can’t use ur phone for work or personal use it’s extremely annoying and has me contemplating switching providers when I’ve been a loya...

Community

User Statistics

User Activity

Here we go with more confusion

Private messages

Issue with making and receiving calls and txts

Ticket

Re: Here we go with more confusion

Re: We want to hear from you: technical concerns, glitches, or bugs

Re: We want to hear from you: technical concerns, glitches, or bugs

Re: We want to hear from you: technical concerns, glitches, or bugs

Re: We want to hear from you: technical concerns, glitches, or bugs