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My father switched to public mobile and shortly after went outside Canada for a few months. His account had autopay on, so there were payments charged from his bank account every month. But after he returned, his phone number is not in service. When ...

I am asking this question on behalf of my father. He ported his number to public mobile before traveling overseas. At that time, the public mobile website was not updated, and a user would receive a confirmation code for login on their number or thei...