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g_s · 05-19-2024

If I switch to a new plan, which is available as a limited time offer, and the end date of the promotion (May 20) occurs before my renewal date (May 24), will it switch correctly? Or is it necessary to begin the new plan before the promotion end date...

g_s · 09-03-2023

apparently, one (local) person has trouble calling me and sometimes finds it necessary to prepend a "1" as if it were a long distance callthey also told me they hard a voice indicating that it would be a long distance callwe have the same area code—w...

g_s · 07-10-2023

My plan is supposed to include "...unlimited messaging plus unlimited international text and picture messaging." However, I need to turn data on to view images I have been sent via text. What is the nature of this unlimited picture messaging I suppos...

g_s · 05-26-2023

The email I received said my SIM card would arrive in 5-10 business days. It has been 12. If I had known it would take this long I would have simply gone to a store. Is there any chance it may till arrive? I don't need two sim cards.Also, the chat bo...

g_s · 09-12-2023

Yes, same city. The caller has a landline and has had the same number for a long time so I imagine it would have to be an attribute of my carrier / plan causing the issue.

g_s · 05-26-2023

Thanks for the response. Order # is 343447

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switching to a limited time offer plan that would start after my renewal date

why would someone have to put "1" before my number for a local call?

SMS vs MMS, and data usage discrepancy

mailed SIM card has not arrived, and chat bot/customer service messaging are having trouble

Re: why would someone have to put "1" before my number for a local call?

Re: mailed SIM card has not arrived, and chat bot/customer service messaging are having trouble