Community

Danoishan · 10-08-2017

Autopay didn't go through cause my credit card expired right before and I just activated the updated credit card. My plan expired on Oct 7, 2017 midnight and i updated my credit card on self serve with the new expire date and cvv number. I paid for ...

Danoishan · 07-14-2017

Especially after a popular promo, a live response time update would help build new customers perspective on the new form of customer service.

Danoishan · 07-08-2017

Day 3 and still no service. Messaged all 4 mods and tried all the phone settings needed

Danoishan · 07-07-2017

Danoishan · 07-07-2017

I had signed up for and revived my successful activation email yesterday afternoon and was just wondering what my next steps are to get my service up and running on my phone. This is because my android phone has yet to get any service even with the a...

Danoishan · 07-14-2017

@Kitkat86Please make sure you've read over the following link for customer assistance instructions. https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-our-Support-structure/m-p/168465

Danoishan · 07-14-2017

@hv397It's good that you emailed the mods but be sure to not forget to email PM as well through the following link: https://publicmobile.ca/en/on/get-help. Click Contact Us to access the email form process. Be sure to be as descriptive with your issu...

Danoishan · 07-14-2017

It's good that you emailed the mods but be sure to not forget to email PM as well through the following link: https://publicmobile.ca/en/on/get-help. Click Contact Us to access the email form process. Be sure to be as descriptive with your issue as y...

Danoishan · 07-11-2017

@mehranI had also signed up for the PM promotion on the last day. Right after I had issues with no service for just about 3 days but the issue got attended to 2 days ago and I know have PM service up and running well on my phone.Moderators are backlo...

Danoishan · 07-11-2017

@104655I had issues with no service for just about 3 days but the issue got attended to 2 days ago and I know have PM service up and running well on my phone.Moderators are backlogged up to 3 to 4 days and are attending everyone’s concerns on a first...

Community

User Statistics

User Activity

Autopay didn't go through

Post live approximate response time

Day 3. No service

IPhone or Android?

Porting my number from FM to PM

Re: locked out of account trying to change price plan

Re: Account Suspended - no call or text

Re: waiting for a refund payment due to a glitx with your site last month it went through twice?

Re: activation problem (from Freedom to PM)

Re: Cant get incoming calls need help asap please