locked out of account trying to change price plan
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07-14-2017 03:38 PM - edited 01-04-2022 02:20 PM
I have been trying to get into my account to change the plan and I got locked out tried to reset password and I still can't in very frustrated please help.
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07-14-2017 11:22 PM
@Kitkat86
Please make sure you've read over the following link for customer assistance instructions. https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-our-Support-structure/m-p/16...
Please make sure you've read over the following link for customer assistance instructions. https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-our-Support-structure/m-p/16...
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07-14-2017 11:03 PM
no I have not
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07-14-2017 06:19 PM
Did you get your issue resolved. ?
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07-14-2017 03:42 PM
Send a private msg to mod they will look after you soon hopefully
Send a private message with your ph#, sim# and your email mod and they will get back to you when they can.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Send a private message with your ph#, sim# and your email mod and they will get back to you when they can.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
** I am not a Mod, please do not include any private info in a private message to me.**
