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I had to contact a support agent to get the holiday rewards applied to my account because I didn't get the text.  That part is resolved, but the agent told me that he could see I had my notifications turned off in my account and that was probably why...

I'm on the old rewards system and get a set discount per month.  I just switched to the $40/15GB plan and was charged $40 + tax, no discount.  I did the switch right away option, rather than switch on renewal date. I was actually logging in to buy a ...