Community

J_PM

Hey Community, We are currently experiencing longer than normal wait times for support tickets due to high volumes. Our team is diligently working through each request and will respond to each ticket as soon as possible. To ensure that you get a re...

J_PM

Hello Community, On Wednesday, May 8, 2024 the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canad...

J_PM

Hey Community, Starting April 9, we partnered with Mobile Klinik to offer two new free redemption rewards for 0 points that you can redeem. The vouchers are redeemed online, and then must be fulfilled in Mobile Klinik stores. How it works:Customers...

J_PM

Hey Community, We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features, and we understand how frustrating this can be. Our teams are working diligently to find the cause. In the meantime, please try ...

J_PM · 03-15-2024

Bonjour la Communauté, Nous souhaitons vous aviser qu’il ne sera pas possible de faire des activations, d’accéder à Mon compte et de soumettre des billets durant la période de maintenance suivante : 17 mars | De 00 h 00 (HE) à 10 h 00 (HE) ou 16 ...

J_PM

@Matt2002 we have received a number of posts confirming this issue, and our teams are currently working towards a resolution asap. Apologies for the inconvenience.

J_PM

@Jo-Anne1 we are currently aware of this issue and are in the process of investigating and looking to resolve asap.

J_PM · 03-12-2024

The meter functionality is dual. The new meter includes both plan data allotment as well as any active add-ons!

J_PM · 03-06-2024

Update made to FAQs - I still have leftover rewards from the old program that I want to use - do I lose these rewards? No, you won’t lose any leftover rewards from the old program. Any credits earned up to May 2024 will remain on your account and b...

J_PM · 03-01-2024

Hello Contributors! Quick update regarding January 2024 Community Rewards. We're experiencing a delay, and are waiting for a correction with the system. We'll have badges and rewards out ASAP once the issue is fixed, and will return to this post to c...

Community

User Statistics

User Activity

Longer Than Normal Support Wait Times

Alert Ready Test on May 8

Introducing Mobile Klink Device Rewards!

[Open Issue] Trouble using iMessage & FaceTime Features

Maintenance planifiée le 17 mars

Re: iMessage number not activating

Re: No SSM texts and iMessages coming from my email

Re: Latest Enhancements to your Public Mobile App Experience!

Re: Upcoming Changes to our Old Rewards Program

Re: Top Contributors 2023