I lost my debit card over the holidays, and before I could replace it,
Public Mobile attempted to withdraw funds for my plan, but could not. I
have since paid for my plan manually with $13 extra on my account, and
have updated my card information, bu...
Thank you everyone, again, for all of your help. A moderator named Oana
re-activated the phone and it is now working again. I really appreciate
all your ideas, in the meantime.If I have, in fact, lost that AutoPay
reward when I switched cards, then w...
I may have already lost my autopay reward when I cancelled it and then
restarted it with the updated card information. But the issue with my
phone not working... that was happening before I ever did that. If the
reward has not been restored, I'm assu...
I have filed a ticket, as you suggested, to speak with a human. Not that
you aren't all humans, but I'm gathering that someone will speak to me
verbally and help to try and resolve this. Hopefully so, and soon...
Thank you, each, for all of your resp...
Okay, so I removed the SIM, waited an entire 5 minutes, put it back in.
Still the same automated voice message telling me I do not have an
appropriate long distance plan and so I cannot complete the call. Even
though the plan is showing as Active on ...
I have not tried taking the SIM out yet, I will try that next.
Unfortunately, the airplane mode for 5 minutes, then restart.... did not
solve the problem. Automated message still says there I do not have a
proper long distance plan to make a local ca...