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jf
Good Citizen / Bon Citoyen
since ‎05-30-2016
‎11-01-2019

User Statistics

  • 26 Posts
  • 1 Solutions
  • 6 Bravos Given
  • 6 Bravos Received

User Activity

Not receiving text messages after US Roaming expires

06-30-2017
Hi,1. Could you fix my account, I am not receiving text messages anymore after my us roaming expired last night! (I can call and send text, but not receive texts, even from PM subscribers). 2. How do we prevent this from happening? Since you can't te...

Overcharged after USA roaming plan lapsed

05-02-2017
Hi,I noticed that I was charged again for my full 3months autopay almost 3 months too early. I had a 10 day roaming plan that lapsed and since I had funds in my account it used them to renew another 3 months (usually it suspends your account). If you...

Can't send or receive text after returning from USA with valid plan

04-28-2017
Hi,I cannot send or receive text messages. I get a text saying that I don't have it on my plan but I do, and my plan is valid. Tried rebooting without success. Data and calling works. I just came back from the USA if that makes any difference.ThanksJ...

Account suspended again after us roaming lapsed

04-02-2017
Hi,I'm still in my 3 months plan and my 10 day us roaming lapsed today. Seemed to have been suspended after I tried to purchase another 10 day via 611. Now it asks me to repurchase another 3 months to reactivate when I go online. 

Can't access plan and Add-on page - Generic Error

03-13-2017
Hi,Leaving for the states and wanted to add the US addon but the page has been in error all morning. https://selfserve.publicmobile.ca/error?aspxerrorpath=/Overview/plan-and-Add-ons/change-plan/ JF 
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