Overcharged after USA roaming plan lapsed

[jf]

Hi,

I noticed that I was charged again for my full 3months autopay almost 3 months too early. I had a 10 day roaming plan that lapsed and since I had funds in my account it used them to renew another 3 months (usually it suspends your account).

If you could fix my account @Mary_M that would be great.

JF

[jf · Accepted solution]

Hi,

Turns out I didn't get overcharged. Because I had multiple issue with US roaming (I was down there for extended holiday) my transaction history is full of transaction information from PM manually fixing the issue. @Mary_M helped cleared that up with me.

JF

[MoreYummy]

In this situation, only a mod can fix it.  Which you already did.  🙂  However it wasnt attached properly.  There you go!  @Shazia_K

[Samianauman]

Send a private msg to mod they will look after you since they have access to a count details but
Contact mod dept they will help you with the process
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