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ucpollux · 09-06-2022

I am trying to activate a new sim card with a new plan. Upon getting to the payment page, I am getting an error message "(We were not able to process your payment. Make sure all information is correct or try again with a different card)". Tried many ...

ucpollux · 07-18-2022

Not sure if anyone having issue. Since the acct is for my daughter's phone, I cannot do the SMS. As for email, it comes in last 10-15 sec of the countdown which I barely make it on time. Would be nice if someone can increase the timer from 90 sesc to...

ucpollux · 09-06-2022

I am on my laptop the whole time. Google chrome and incognito site didnt work. Finally Firefox private window works but it is not as good # now. guess it finally works. Thank you again.

ucpollux · 09-06-2022

Thank you. With new broswer, it wont give the same number back. I might try online chat tomorrow to see if I can get that number back. Thanks again.

ucpollux · 09-06-2022

Google Chrome. Visa/MC for CIBC, BMO.... all tried. Even calling the bank and said it is approved to $0. Bank said it is the Merchant issue as she can see it approved.

ucpollux · 09-06-2022

I am trying to activate a sim card and going thru step 1,2,3,4 and at step 4 is the payment page. Once I input my credit card info (canada credit card) and click on "Activate sim card", then it give me the error message.

ucpollux · 06-15-2022

Were you ported from another carrier? Your contacts that have the error message, are they all from the same carrier? If so, maybe there is a porting/routing issue of your # from that specific carrier that it still thinks ur # is with them when in fac...

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