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20,000 results
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logging in to self serve account

by mbollella59 in Get Support
2 weeks ago
2 weeks ago
i cant log into my self serve account says my email or password is incorrect
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  • Labels:
  • My Account

Double payment

by clee72 in Get Support
2 weeks ago
2 weeks ago
I just purchased a new plan, deposited the money and nothing happened. So I tried the payment again, this time it went through with a double payment !!! Any chance of getting the second payment refun...
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  • Labels:
  • Payment

US roaming package not working

by scharfg in Get Support
a week ago
a week ago
i purchased the US talk/text/data package yesterday for my iPhone 6 OS 12.5.5.   I turned the data roaming on and set it to AT and T, and turned on airplane mode then off to reset, no connecti...
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  • Labels:
  • Service

Account suspended

by Sleonhard in Get Support
a week ago
a week ago
Why has my account been suspended?
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  • Labels:
  • Service

Phone

by Dnaasmac in Get Support
a week ago
a week ago
I transferred public mobile  SIM cards over to phones before I got text messages from Bell.  bell is saying I need public mobile to send two new notification text from public mobile be...
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  • Labels:
  • Joining Public

calls

by Krayd in Get Support
a week ago
a week ago
my phone isn’t receiving incoming calls and texts
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  • Labels:
  • Service

Keep number but de-activate account while abroad

by Fadila in Get Support
a week ago
a week ago
Hi there,  I'm now living in another country from June to October. I'd like to stop payments to my account as I cannot use this number abroad, plus it would be too costly for roaming. I underst...
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  • Labels:
  • Payment
  • Service

User name unknown

by Yasuko5 in Get Support
a week ago
a week ago
Bought a subscription yesterday. Unable to log in because user name is unknown. How can it be reset or found out?
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  • Labels:
  • My Account

I cant get into my account to update my new credit...

by carmen53 in Get Support
a week ago
a week ago
in order to update my cr
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  • Labels:
  • Payment

Login issue

by hyattjudy in Get Support
a week ago
a week ago
My husband recently started an account with Public Mobile and registered an online account which he cannot get into. We have tried to do the chat line and keep getting automated bots which is getting...
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  • My Account
  • Service
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